Sterling Sine | Page 2

I had an amazing experience at West Side Lexus, thanks to MJ. From start to finish, MJ was professional, knowledgeable, and genuinely helpful. There was absolutely no pressure—just honest answers, clear expl MJ. From start to finish, MJ was professional, knowledgeable, and genuinely helpful. There was absolutely no pressure—just honest answers, clear explanations, and a real effort to make sure I was comfortable and happy with my purchase. If you are looking for new or used vehicles, I would highly recommend seeing MJ! MJ went above and beyond to make the process smooth and stress-free, and I truly felt like he had my best interests in mind. If you’re looking for a great car-buying experience, I highly recommend asking for MJ. I couldn’t be happier! More

by Jlim Verified Customer Verified Customer

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He was very professional and helped us out a lot and would recommend, thank you. would recommend, thank you. More

by shazia.hammad Verified Customer Verified Customer

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Steve Machann is an excellent sales person as he listens to my needs and helps me pick out the model that would be the most efficient and price worthy for me to my needs and helps me pick out the model that would be the most efficient and price worthy for me More

by aschwingsmith Verified Customer Verified Customer

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Great experience as always. This is our 5th Lexus from WESTSIDE and still in love with you guys This is our 5th Lexus from WESTSIDE and still in love with you guys More

by BEVERLY_GERBER Verified Customer Verified Customer

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Steve always available and makes sure I buy the vehicle that fits my needs and at a price point I am comfortable with that fits my needs and at a price point I am comfortable with More

by aschwingsmith Verified Customer Verified Customer

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The Dealership was Inviting and Welcoming. Joey Broussard was Excellent and responsive to my individual needs while paying attention to details. I appreciated him answering or returning calls Joey Broussard was Excellent and responsive to my individual needs while paying attention to details. I appreciated him answering or returning calls promptly and following through on commitments to get the car add-ons completed. Thank you. The financing representative Sterling Sine was Excellent. He was knowledgeable and friendly. He answered all questions and made the financing process a breeze. I appreciated him not pressuring us to purchase add-ons or extra protections. Thank you for providing the Military Discount. It is greatly appreciated. Angel Ortiz performed the additional add-ons (Molding & Clear Adhesive) with professionalism. He explained everything after the completion of service. Thank you. CON's: I originally turned my trade-in car for service with Josh Cathcart. Once he took my car, he never returned to tell me what he did or the status of the repairs. I had to receive my car back from the sales rep. This was poor customer service. I called in on a Sunday not knowing that you were closed. Your recording only stated that you were Not Open and to call back during regular business hours. It was never stated what "Regular Business Hours" are. Can you change that on your recording. It would save customers time in guessing your hours. Overall, the purchase experience was easy and smooth. No hassle. Thank you. More

by HIGHUPTOP Verified Customer Verified Customer

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The Dealership was clean, and all employees was very Friendly. Mr. Easterling is a very good Salesperson. Friendly. Mr. Easterling is a very good Salesperson. More

by SCHANDRA.CADOREE Verified Customer Verified Customer

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Very professional and timely. Steve Machann clearly communicates. Steve coordinated the trade in and selection of new vehicle. Sterling Sine explained all the necessary paperwork Steve Machann clearly communicates. Steve coordinated the trade in and selection of new vehicle. Sterling Sine explained all the necessary paperwork. More

by JCHAFFEE Verified Customer Verified Customer

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Beautiful facility on Katy Frwy, great people who sell a great product. All aspects of the car buying process are easy and efficient. great product. All aspects of the car buying process are easy and efficient. More

by t.bayles Verified Customer Verified Customer

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First Class through and through. Easy, efficient, dealership is spotless and people are professional. I will recommend to everyone. Easy, efficient, dealership is spotless and people are professional. I will recommend to everyone. More

by dkemp1 Verified Customer Verified Customer

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