Stephen Shaughnessy

Steve was a pleasure working with. He made the process of purchasing my Subaru Outback seamless. He and the crew even helped me with a warranty issue which could have been a big hassle He made the process of purchasing my Subaru Outback seamless. He and the crew even helped me with a warranty issue which could have been a big hassle. I will be coming back to work with Steve and his crew again! More

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I had to unexpectedly buy a new car as my transmission needed to be replaced. However, Garavel Subaru made things way easier. Steve was understanding, patient, friendly, and accommodating. He was listenin needed to be replaced. However, Garavel Subaru made things way easier. Steve was understanding, patient, friendly, and accommodating. He was listening to our needs and got me the type of car I was looking for. Never pushy, but was not afraid to express his professional opinion. I could not recommend him more. I won’t go anywhere else besides Garavel Subaru for any of my car needs. They are simply the best. More

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Came in with some questions about resetting the clock. Steven was very helpful and in moments was able to help me with this issue. I would recommend him and this dealership for any future car buying. Steven was very helpful and in moments was able to help me with this issue. I would recommend him and this dealership for any future car buying. More

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Extremely patient and helped with choosing the best car. Rudy was able to teach me the features of the car too Rudy was able to teach me the features of the car too More

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Stephen was so friendly and helpful. I appreciated the clear communication and honest negotiations. Couldn’t have been easier or a better deal! I appreciated the clear communication and honest negotiations. Couldn’t have been easier or a better deal! More

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The service and attention provided by Garavel made me feel like I was buying at a luxury car dealership! feel like I was buying at a luxury car dealership! More

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Stephen is so knowledgeable of the vehicle offerings across the SUBARU brand and every customer's needs, that working with him is nothing short of amazing. This last visit (October '25) I was toying wit across the SUBARU brand and every customer's needs, that working with him is nothing short of amazing. This last visit (October '25) I was toying with the idea of downsizing from my 2023 Outback (which he facilitated for me in January of 23) to a Crosstrek. Over the phone he listened to me go on and on about what I was thinking now the my lease was coming to an end. When I finally finished, all he said was " take it for a drive, then we'll talk'. No pressure, no sales gimmick, simply .. the liberty of figuring it out myself. To make a long story short, I tested a lovely; sporty; speedy 2025 Crosstrek with all the gadgets I personally enjoy. When I returned, he listened to me go on and on about all the reasons the Crosstrek was not going to work of me. He pointed out that, as I had already determined, the Outback is a smoother ride which provides the comfort and stability I craved in my everyday commute. He ran numbers of what a new Outback would run me, which of course... can't afford. However, buying out my current lease was my best option. He then introduced me to Gary Baumann, another amazing experience for me. He made the transition from lease to ownership so simple. He found me the best possible financial option, walked me through the process, took care of the DMV transaction and new plates, and in a blink... I was done. Stephen and Gary not only are exceptional professionals, but go above and beyond the call of duty to ensure customer needs are met from start to finish. They make the process seamlessly smooth and pleasurable. Truly an amazing team. I super appreciate them. More

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I took my car in for service at Garavel Subaru and the team was incredible. Special shout out to my service advisor who kept me posted on the progress. The technician even wrote me a note thanking me for team was incredible. Special shout out to my service advisor who kept me posted on the progress. The technician even wrote me a note thanking me for my service. Thanks for an excellent experience. More

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Stephen did an excellent job helping me navigate the process. Could not have gone smoother. Thank you! Elizabeth process. Could not have gone smoother. Thank you! Elizabeth More

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I had an outstanding experience purchasing my 2026 Subaru Forester Touring from Garavel Subaru. Stephen made the entire process incredibly smooth and efficient. What impressed me most was how everything w Forester Touring from Garavel Subaru. Stephen made the entire process incredibly smooth and efficient. What impressed me most was how everything was handled in a single trip – I came in with my old car and left with my new Forester in about an hour. The remote trade-in offer made it seamless, and there was virtually zero wait time throughout the process. Stephen and the team went above and beyond by intercepting a vehicle that was already en route to the lot and customizing the accessories to my preferences. The communication was excellent too – every question I had was answered promptly via text. It's rare to find a dealership that respects your time this much while still delivering personalized service. Highly recommend Garavel Subaru and working with Stephen! More

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