Stephen Mendez

Awesome service. Extremely professional. Luis helped me with my ticket he did an amazing job Extremely professional. Luis helped me with my ticket he did an amazing job More

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Thanks to sport Mazda , Kerwin and Jennifer to make all the process nice and smooth when purchasing my car , offering me the best customer care and service by greeting me and guiding me in every step . I the process nice and smooth when purchasing my car , offering me the best customer care and service by greeting me and guiding me in every step . I love my new CX5. More

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Gracias a Alejandra y Juan Cruz por toda la ayuda, aquí recibí el trato que no tuve en ningún otro lugar y fui a varios… excelente trabajo, transparencia y calidad de servicio. Los veo pronto cuando venga recibí el trato que no tuve en ningún otro lugar y fui a varios… excelente trabajo, transparencia y calidad de servicio. Los veo pronto cuando venga por el nuevo y con referidos More

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For the personalized service and the organized process of receiving the vehicle. For their comfortable waiting area. receiving the vehicle. For their comfortable waiting area. More

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Great service department, highly recommended , Luis is a great adviser, make your appointments with him great adviser, make your appointments with him More

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Keratin is the man, one of the many reasons why I keep coming back for service, get new vehicles and confident to refer family and friends to sport Mazda. coming back for service, get new vehicles and confident to refer family and friends to sport Mazda. More

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I love this place the service is always on point. Dylan always gives us all his attention. Dylan always gives us all his attention. More

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The service staff always go above and beyond to meet my needs and provide quality service for my car. Paul is great to work with and always keeps me updated on my vehicle’s status. Always a good experience needs and provide quality service for my car. Paul is great to work with and always keeps me updated on my vehicle’s status. Always a good experience! More

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On a recent service appointment, my vehicle’s window tint was damaged by a Sport Mazda technician. The vehicle was returned to me without any disclosure of the damage. I only discovered the issue afterward. was damaged by a Sport Mazda technician. The vehicle was returned to me without any disclosure of the damage. I only discovered the issue afterward. While the dealership later agreed to replace the tint and offered a $100 service credit, the fact that damage occurred and was not reported raises serious concerns about their service practices, accountability, and compliance with Florida consumer protection laws. As a loyal Mazda customer for over 14 years, I feel this matter represents not only negligence but also a lack of transparency. If damage to something as visible as tint was not disclosed, I am concerned that other mechanical or safety-related issues could be overlooked or concealed. This undermines consumer trust and raises questions of good faith in the dealership’s handling of customer property. They wrote this to me. “We take your feedback seriously and have addressed the issue by having the tint professionally removed and installed. Additionally, we extended a $100 service credit as a gesture of goodwill and appreciation for your continued loyalty as a Mazda owner for over 14 years and tint issue. While I understand you were hoping for a deeper discount on a future service, I want to be transparent that what has been offered reflects our effort to make things right in a fair and timely manner. We do value your trust and hope this resolution demonstrates our commitment to providing a better experience moving forward. Please don’t hesitate to reach out to me directly if there’s anything else I can assist with. We truly appreciate your business and look forward to continuing to serve you. “ I responded with the following.Thank you for your response regarding the damage to my vehicle’s tint during my recent service visit. While I acknowledge that the tint was replaced and that you extended a $100 service credit, I want to be very clear about why this matter remains unresolved for me. Your response frames this issue as if my concern was only about receiving “a deeper discount.” That is not the case. My concern is that my vehicle was returned to me with visible damage that was not disclosed. This is not a question of goodwill or discounts — it is a question of honesty, accountability, and consumer trust. By replacing the tint and offering a small credit, the dealership addressed the immediate, surface-level problem but did not address the larger issue of nondisclosure. If damage to something as obvious as tint can be returned without notice, it raises legitimate concerns about whether mechanical or safety-related issues could also be overlooked or concealed. That is what undermines my confidence in your service department. Additionally, your reply avoids acknowledging responsibility or outlining what steps will be taken to prevent this from happening again. While I respect the courtesy of your wording, the lack of accountability language makes it feel less like an effort to rebuild trust and more like an attempt to close the matter at minimal cost to the dealership. As a loyal Mazda customer for over 14 years, I expect better transparency and integrity when entrusting my vehicle to your care. I am in the process of reporting this incident to the appropriate state agencies and Mazda corporate so the matter can be reviewed independently. ” More

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The sales, finance, and service teams are so good here. They make every effort to create a positive experience whether purchasing a vehicle or getting it serviced. They make every effort to create a positive experience whether purchasing a vehicle or getting it serviced. More

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