Stephanie Woods

We are very please with Mandal Buick GMC service center. They found our car problem, ordered the part, gave us a longer for day, that others couldn't do. Thanks for a job well done. They found our car problem, ordered the part, gave us a longer for day, that others couldn't do. Thanks for a job well done. More

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Great service each time I go there. The employees you have there are really great people and friendly. The employees you have there are really great people and friendly. More

by NENE0362 Verified Customer Verified Customer

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October 2024, I went to Mandal Buick GMC knowing exactly which vehicle I wanted and I was pre-qualified. They didn't use the companies I was pre-qualified with but instead caused 3+ hard inquiries then tell which vehicle I wanted and I was pre-qualified. They didn't use the companies I was pre-qualified with but instead caused 3+ hard inquiries then tell me GM Financial offered me the best interest rate at 8.45 percent. I asked if they are sure because I've never received anything but the best possible interest rate and they insist it was the best. I now know better because only 6 months later I refinanced the vehicle and currently have a 3.49 percent interest rate. I should have taken my dad's advice as he said if they give you a good deal on the vehicle they're going to jack up the interest rate and apparently that's what they did in my case because my credit score nor anything else about me changed in 6 months. In addition to this I regret that I purchased my 2024 GMC Terrain from Mandal for several other reasons the biggest being they have made it very uncomfortable for my husband or I to go there. During my purchase they made it as if I had a choice to get Auto Butler or not but a couple months after my purchase I tell them I do not want Auto Butler. My receipt says I paid $1,099 for the auto Butler but when I asked for a refund they claim they increased my rebates for Auto Butler to be free to me. This was not explained and I do not have anything showing I was given a rebate for $1,099 on Auto Butler and they claim that I can't get a refund because it can't be taken off. As far as I know it was never applied but if it was the $1,099 is supposed to be for every 6 months application for 5 years which is what I do not want and it is not right for them to not refund me. Additionally, if I did decide to use it, my husband and I feel highly uncomfortable going to this particular dealership and it can only be used here. In addition, when I bought the vehicle, nobody told me that I cannot get it serviced under warranty at the dealership that is closest to my house. Several months after purchasing, I attempted to bring it to the dealership closest to my home and was told they're not allowed to do warranty work on my vehicle due to a contract they have with the selling dealer to not take customers away from each other. I said well your refusal to work on my car under warranty is definitely not going to force me to bring it to the selling dealer because they have made it so uncomfortable for me to do business at the selling dealer, I'll drive an hour away to go to a GMC dealer in another state or drive an hour to the next nearest GMC dealer within my state. More

by JEN82580 Verified Customer Verified Customer

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The experience was amazing , the process went smooth and my sales associate Shawn was great . We have now purchased three vehicles with Mandal and each and every time it’s been amazing. my sales associate Shawn was great . We have now purchased three vehicles with Mandal and each and every time it’s been amazing. More

by IFIXGM Verified Customer Verified Customer

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I was not informed of a recall for my vehicle. I am not sure if it was inspected for engine failure. This is very concerning to me. I am not sure if it was inspected for engine failure. This is very concerning to me. More

by brentshaw Verified Customer Verified Customer

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They were very friendly and took care of my situation. I had to order a part and it came in fast . The price was reasonable considering these days . It didn’t take long to put part on I waited in the gues I had to order a part and it came in fast . The price was reasonable considering these days . It didn’t take long to put part on I waited in the guest waiting area . Everyone from the front greeters outside to the service clerks and parts clerk that ordered my part were very nice. More

by dezidu1217 Verified Customer Verified Customer

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This is our third vehicle from this dealership. Always pleased with Salesman, office crew and service department and employees. Employees treat us very professional. Always pleased with Salesman, office crew and service department and employees. Employees treat us very professional. More

by mcdean0 Verified Customer Verified Customer

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Always friendly and knowledgeable. I get in and out in a timely fashion, and waiting area is clean with refreshments available. I get in and out in a timely fashion, and waiting area is clean with refreshments available. More

by llala63 Verified Customer Verified Customer

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Very professional, and the wait time was very reasonable. The staff was very pleasant and easy to talk with , as well as the efficiency of the crew. The staff was very pleasant and easy to talk with , as well as the efficiency of the crew. More

by sanchezcrystal654 Verified Customer Verified Customer

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GREAT PLACE AND PEOPLE TO DEAL WITH HANDS DOWN THE BEST PLACE TO BUY FROM PLACE TO BUY FROM More

by MIGUESNAP Verified Customer Verified Customer

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