Stephanie Thornton

Heritage Toyota owing Mills was very easy to work with and very accommodating. April in particular was great and very patient while I decided between two vehicles. Would definitely work with them again. and very accommodating. April in particular was great and very patient while I decided between two vehicles. Would definitely work with them again. More

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Justin Walker, Sales Person, was very methodical, even keeled, no pressure tactics and just someone easy to work with and talk to. I’m 60+ yrs old and have purchased over 10 vehicles thru the years. This keeled, no pressure tactics and just someone easy to work with and talk to. I’m 60+ yrs old and have purchased over 10 vehicles thru the years. This was, hands down, the most pleasant experience I have encountered. Anyone who has purchased a car from a dealership knows it takes 4 to 6 hrs typically. I was in and out in 4 hrs and that included a test drive and starting from scratch for financing. Stephanie in finance has been employed here 23 yrs and was also very pleasant to work with. Her experience made the finance piece efficient and thoughtful. I will return to this dealership the next time I’m in the market for a vehicle and I hope Justin is still employed here. More

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April was great to work with. Communication was great. She was very professional and knowledgeable. Communication was great. She was very professional and knowledgeable. More

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I was A referral from Dennis at Mercedes Benz of Owings Mills, to April. I must say that she did not disappoint. I had a great experience, bought a car and made a friend. Mills, to April. I must say that she did not disappoint. I had a great experience, bought a car and made a friend. More

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Thank you sooo much! William worked so hard for my deal and never gave up til I got the deal I needed! Thanks, again! William worked so hard for my deal and never gave up til I got the deal I needed! Thanks, again! More

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Grace and Stephanie are the absolutely best. They carry you along every process. Grace is so sweet and very tenacious. Stephanie is so kind and will do her best to give the best deals available. They carry you along every process. Grace is so sweet and very tenacious. Stephanie is so kind and will do her best to give the best deals available. More

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I can not believe that we met such an amazing person. April helped me and my husband in every way and I have never had such a wonderful experience at a dealership. April even drove me to my home 30 mins April helped me and my husband in every way and I have never had such a wonderful experience at a dealership. April even drove me to my home 30 mins away to get my paperwork! I could not believe a person would go through such lengths to help, especially since I had my 1 year old with me. This was the best experience ever and this dealership has won my business forever as long as April is here. More

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April is amazing! She helped me and my small family find the perfect vehicle and she went above and beyond by taking my wife and baby home to get the docs we needed to She helped me and my small family find the perfect vehicle and she went above and beyond by taking my wife and baby home to get the docs we needed to complete the deal. It was am amazing experience! More

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Wil and Stephanie were kind and patient with me. I appreciate the help and information they provided me, so I can have a successful purchase. I appreciate the help and information they provided me, so I can have a successful purchase. More

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My experience at Heritage Toyota was outstanding from start to finish. William was incredibly helpful, knowledgeable, and made the entire process smooth and stress-free. start to finish. William was incredibly helpful, knowledgeable, and made the entire process smooth and stress-free. More

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