Rob Steiner
Rob Steiner at Heritage Toyota Owings Mills

Rob Steiner

Sales Associate

Heritage Toyota Owings Mills

9801 Reisterstown Rd.
Owings Mills, MD 21117

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4.6
33 Reviews
4.6

33 Reviews

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33 Reviews of Rob Steiner

June 05, 2026

Dealership Rating
Employee Rating

The dealer is very spacious but clean. Great business experience with Grace. She’s very accommodating and very nice always smiling. More

by MasterDJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Thornton, Grace Green

Jun 07, 2026

Heritage Toyota Owings Mills responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

February 22, 2026

Dealership Rating
Employee Rating

Rob Steiner was great, would recommend him every time. Great personality, funny; give my boy a bonus and a raise. More

by Keith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jalen Reitter

Feb 26, 2026

Heritage Toyota Owings Mills responded

Hi Keith, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

January 14, 2026

Dealership Rating
Employee Rating

Rob Steiner and Levi Lafferty were the absolute best! Couldn’t have been any smoother. Highly recommend them both. More

by Lindsay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Levi Lafferty

Jan 17, 2026

Heritage Toyota Owings Mills responded

Hello Lindsay, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 16, 2025

Dealership Rating
Employee Rating

Rob Steiner treated me really good, it was a great experience, will definitely come back. More

by Carballooscar1994
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erika Hodge

Feb 19, 2025

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

July 03, 2024

Dealership Rating
Employee Rating

Rob listened to what I wanted and the information I had already obtained about buying a 2024 Camry LE Hybrid. He was able to get the vehicle that I wanted in a reasonably short time, given the situation i More

by hksanders
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Finance person is not on list and no longer working with Heritage Toyota

Jul 04, 2024

Heritage Toyota Owings Mills responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

January 24, 2024

Dealership Rating
Employee Rating

We have been working with Rob for years and he has always worked hard to make us happy 😊 More

by joesohn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erika Hodge

Jan 26, 2024

Heritage Toyota Owings Mills responded

Hi Joesohn, thank you so much for your feedback! Rob will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 08, 2022

Dealership Rating
Employee Rating

I ended up connecting with Rob after purchasing 3 Toyotas from Heritage (for the brand, not dealership customer service) over the course of several years. After having issues with follow up when trying to re More

by robyn1173
Customer Service
Friendliness
Price
Recommend Dealer
Yes

February 28, 2020

Dealership Rating

Rob is a great dealer, and I had wonderful experience at Heritage Toyota. I recommend that you ask for Rob when yo come to Heritage. More

by tsellis0523
Recommend Dealer
Yes
Mar 01, 2020

Heritage Toyota Owings Mills responded

Thanks for your great review, and for giving our dealership such a high star rating! If you have any additional questions, we will be more than happy to assist you! Safe travels!

February 14, 2020

Dealership Rating
Employee Rating

Rob is an excellent dealer and glad I came to Toyota got the car I wanted good quality service with Rob. Recommend him for any one looking to by a car and I shall. Thank you Rob and will stop by just to say More

by K. Boyd
Recommend Dealer
Yes

Other Employees Tagged: Denise Smith , Carlos Guzman

Feb 17, 2020

Heritage Toyota Owings Mills responded

Boyd, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

January 28, 2020

Dealership Rating
Employee Rating

Rob was great to deal with in buying a new car and facilitating trade in as well! Made the process about as painless as it can get and helped to make sure it was affordable and the best car for me! Th More

by Nsaag5
Recommend Dealer
Yes

Other Employees Tagged: Alex Sandoval

Jan 29, 2020

Heritage Toyota Owings Mills responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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