William Butler
William Butler at Heritage Toyota Owings Mills

William Butler

Sales Associate

Heritage Toyota Owings Mills

9801 Reisterstown Rd.
Owings Mills, MD 21117

Contact Me
5.0
83 Reviews

Dealership Experience

1 yr, 7 mos

Industry Experience

21 yrs, 6 mos

Languages Spoken

English English

5.0

83 Reviews

Write a Review

83 Reviews of William Butler

October 12, 2026

Dealership Rating
Employee Rating

I really enjoyed purchasing the New Highlander Grand experience. And the Financial Person Stephanie Thornton was great. More

by tanyas_thompson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Thornton

Oct 14, 2026

Heritage Toyota Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 09, 2026

Dealership Rating
Employee Rating

I can’t thank Mr. Butler enough for making my first car-buying experience such a great one! From the moment my family and I walked through the doors until the moment w More

by brendanmeekins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Cypress

Oct 13, 2026

Heritage Toyota Owings Mills responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 06, 2026

Dealership Rating
Employee Rating

I love the fact that they had the car ready for me. I took a test drive with Will who was an amazing sales person and the whole team all work together. I love teamwork. More

by Topless888
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Levi Lafferty

Oct 07, 2026

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 05, 2026

Dealership Rating
Employee Rating

Its a place of both quality and professionalism. You get exactly as advertised. William makes the place feel like a home a way from home. Honestly he is the greatest salesman of all time. More

by ivanetoku
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Cypress, Shandly Blair

Oct 08, 2026

Heritage Toyota Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

October 05, 2026

Dealership Rating
Employee Rating

He knows what he does. William Butler thumbs up. Good customer care. He even offered to pick us up from home the day we were to buy the car More

by rosetkatya11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 08, 2026

Heritage Toyota Owings Mills responded

Hi, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

October 05, 2026

Dealership Rating
Employee Rating

Mr William at this place was very resourceful. We secured a great deal on a family car. The whole staff at this place is amazing, catering to our needs and answered all of our questions. I would d More

by lillian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Cypress

Oct 08, 2026

Heritage Toyota Owings Mills responded

Hi Lillian, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

October 02, 2026

Dealership Rating
Employee Rating

I came, they made sure I was a priority. And make sure I left satisfied. More

by zenobell79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shandly Blair

Oct 04, 2026

Heritage Toyota Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 05, 2026

Dealership Rating
Employee Rating

Great patient customer service. Glad I went to them. I definitely will recommend them to all. More

by Tnesha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 09, 2026

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

August 20, 2026

Dealership Rating
Employee Rating

I love this dealership I liked working with William Butler. He was so friendly and answered all my questions He was so patient and took a lot of time to help me understand the kind of car I was goi More

by mariahnantaayi2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Aug 27, 2026

Heritage Toyota Owings Mills responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 13, 2026

Dealership Rating
Employee Rating

Just picked up a new 2026 Prius Prime from Heritage Toyota Owings Mills (Heritage/Mile One Auto Group) and couldn’t be happier. My salesperson William Butler was easy to work with, patient, and never p More

by rolcorden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Holliday, Tim Cypress

Aug 15, 2026

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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