Phaeng Taweepuntsant

This dealership has a staff that is very professional, knowledgeable, easy to work with. Phaeng Taweepuntsant, Walt McDonald and Saheed SmithThey made me feel heard, gave good background and yet made me f knowledgeable, easy to work with. Phaeng Taweepuntsant, Walt McDonald and Saheed SmithThey made me feel heard, gave good background and yet made me feel i got a fair deal. They explained very well the logic and information in a way that didn't overwhelm me and I followed and got what I needed. They were all very personable. All were helpful to work out some complications and get the job done. Phaeng was very professional in helping work through the details and talk through some issues and items that worked well for both of us. More

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Ms. phaeng was very kind and helped in a timely manner. I would 100% reccomend her to another buyer. would 100% reccomend her to another buyer. More

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We had a great experience at Heritage Toyota Owings Mills. They were smart, fast, and friendly. We especially loved Phaeng! Mills. They were smart, fast, and friendly. We especially loved Phaeng! More

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Went overboard to work with me even though I had a tough situation. Very friendly situation. Very friendly More

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This was my 4th time at this dealership, and this experience truly stood out. Everything felt seamless, professional, and well handled from beginning to end. The level of customer service was top tie experience truly stood out. Everything felt seamless, professional, and well handled from beginning to end. The level of customer service was top tier, and I never felt rushed or pressured. Phaeng was exceptional—very patient, attentive, and made sure I was comfortable and confident in my decision. This is the kind of experience that keeps you coming back. More

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Phaeng was wonderful. She was very patient in answering all my questions and working with me to get me the car I wanted. She was very patient in answering all my questions and working with me to get me the car I wanted. More

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Great experience, they found us the car we wanted. Phaeng is knowledgeable and helpful. Excellent communication. Phaeng is knowledgeable and helpful. Excellent communication. More

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Great Sevices at Toyota Owings Mills with Phaeng, she did a great job when finding my car, a great job when finding my car, More

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Excellent customer service! Phaeng was very helpful throughout the process and helped us get the exavt car we wanted in minimum time. Phaeng was very helpful throughout the process and helped us get the exavt car we wanted in minimum time. More

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Pheng is very sweet and helpful! The process was also very quick, ZERO STRESS. Dealership experience overall Great! The process was also very quick, ZERO STRESS. Dealership experience overall Great! More

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