Stephanie Pham
Receptionist
Five Star Subaru of Grapevine
2651 William D Tate Ave
Grapevine, TX 76051
5 Reviews
Write a Review5 Reviews of Stephanie Pham
September 20, 2025
When I pitched my new 2024 Crosstrek i purchased all the warranties and extras. I was told by the financial advisor that I would get $400 I could use on accessories or pay for service after my service contr warranties and extras. I was told by the financial advisor that I would get $400 I could use on accessories or pay for service after my service contract ended. When I went in to see about get some accessories with my $400, I was told that was in fact not true. The financial manager told Mr the person that told me that was no longer with the company and acknowledged he had told other people the same thing. They refused to honor what their financial advisor had told me. I was told if I bought a new vehicle he would make the $400 good. Needless to say I will go somewhere else when I’m ready to purchase a new vehicle. However, I will say their service department is excellent!!! More
Other Employees Tagged: Derek Adams, Dustin English
August 02, 2024
Treated myself & my mother as if we're family from walking in the door, extra parts & service. Derek was super getting us financed for 2 Subarus at 1 sitting. John & Tobias Internet sales we're the be walking in the door, extra parts & service. Derek was super getting us financed for 2 Subarus at 1 sitting. John & Tobias Internet sales we're the best! We bought a 25 Outback Touring & 25 Forester Sport, BEST experience ever! It was a l9ng drive for us, but we'll worth changing dealerships 🥰 We will be back for service and anything else we may need, truly the best experience! More
Other Employees Tagged: John Mosqueda, David Cheney, Tobias Awoniyi, Derek Adams, Lauren Cano, Deion Thomas
May 05, 2024
Sales person was pleasant to deal with, no high pressure tactics. Attentive and genuine with respect to client's needs and concerns. tactics. Attentive and genuine with respect to client's needs and concerns. More
Other Employees Tagged: Cameron Alexander-Munns, Shannon Reust, Scott Mirbahaeddin
April 28, 2024
This dealership was friendly and professional. The staff was very willing to find the car that suits my needs. The staff was very willing to find the car that suits my needs. More
Other Employees Tagged: Kenny Wilder, Steve Lennon
December 03, 2023
Very professional and attentive in a straightforward manner. You made car buying a good experience unlike other dealers. Well done. manner. You made car buying a good experience unlike other dealers. Well done. More
Other Employees Tagged: Jeremy Matthews, Shane Hacker

