Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Stephanie McNair
Stephanie McNair at Toyota of Scranton

Stephanie McNair

ASM

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

Contact Me
4.7
474 Reviews

Dealership Experience

7 yrs, 2 mos

Industry Experience

10 yrs, 11 mos

4.7

474 Reviews

Write a Review

474 Reviews of Stephanie McNair

September 02, 2025

Dealership Rating
Employee Rating

Awesome dealership, they go above and beyond to make your experience a pleasant one. Stephanie has always kept the customer needs priority number one. Can’t thank her and Toyota of Scranton enough to making More

by RKSIMONJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 03, 2025

Toyota of Scranton responded

RKSIMONJR, Thank you for sharing such kind words! We’re thrilled to hear that Stephanie and our team consistently make your experience a positive one and keep your needs as the top priority. We truly appreciate your trust and look forward to continuing to provide you with excellent service every time you visit! Warm regards, The Service Team Toyota of Scranton

September 01, 2025

Dealership Rating
Employee Rating

My experience with the service department was excellent. Stephanie McNair was wonderful to work with. She kept me informed all the way and made me feel like a valuable customer and not just a number. I More

by CAROLCOWS64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 02, 2025

Toyota of Scranton responded

CAROLSCOWS64, Thank you for sharing your experience! We’re so glad to hear Stephanie made you feel valued and kept you informed throughout your visit. We’ll be sure to pass along your kind words to her and the team. We truly appreciate your recommendation and look forward to welcoming you back to Toyota of Scranton! Warm regards, The Service Team Toyota of Scranton

August 29, 2025

Dealership Rating
Employee Rating

Every one is very freindly. they treat you like family instead of just a sale. More

by RUSTYN617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ebrahin Evertsz, Jon Higgins

Report | Print
Aug 29, 2025

Toyota of Scranton responded

RUSTYN617, Thank you so much for your kind words! We’re thrilled to hear you feel like part of our Toyota of Scranton family. Providing a friendly, welcoming experience is always our goal, and your feedback means a lot to our team. We truly appreciate your support and look forward to seeing you again! Warm regards, The Toyota of Scranton Team

August 29, 2025

Dealership Rating
Employee Rating

Clean service center. Make you feel welcome but had a problem with the oil change this time around. More

by JUSTJOAN23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 29, 2025

Toyota of Scranton responded

JUSTJOAN23, Thank you for your honest feedback. We’re glad to hear you felt welcome and appreciated the cleanliness of our service center, but we’re very sorry to learn there was an issue with your oil change. We’d like the chance to make this right and ensure your next visit is nothing but positive. Please feel free to reach out to me directly so we can review what happened and address your concerns. Your satisfaction is very important to us. Warm regards, The Service Team Toyota of Scranton

August 28, 2025

Dealership Rating
Employee Rating

Excellent service and very. Friendly staff will tell my friends that they would. Like the service also More

by nicki11582
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 29, 2025

Toyota of Scranton responded

nicki11582, Thank you for your kind words! We’re so glad to hear you enjoyed our excellent service and friendly team. Your recommendation means so much to us, and we look forward to welcoming you and your friends in the future! Warm regards, The Service Team Toyota of Scranton

August 22, 2025

Dealership Rating
Employee Rating

My husband and I bought our Rav 4 at Toyota Scranton. LOVE the dealership and everyone that works there especially Andrew. Stephanie McNair is AWESOME and so helpful with all of our questions and kee More

by sbkoerber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 25, 2025

Toyota of Scranton responded

sbkoerber, Thank you so much for sharing your experience! We’re thrilled to hear that Andrew and Stephanie have made such a positive impact on your visits, and that you can always count on Stephanie’s guidance and recommendations. It means a lot to know you trust our team and even make it a point to visit us when you’re back up north. We’re glad you enjoy the café, too—it’s one of our favorite touches to make your time with us more comfortable. We truly appreciate your loyalty from Florida to Scranton, and we look forward to welcoming you back again this summer! Warm regards, The Toyota of Scranton Team

August 16, 2025

Dealership Rating
Employee Rating

Stephanie was informative and personable. She tells me what has to be done and the cost. More

by VAUGHN758
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 16, 2025

Toyota of Scranton responded

VAUGHN758, Thank you for sharing your feedback! We’re glad to hear Stephanie was both informative and personable. It’s great that she explained what needed to be done and provided clear details on the cost. We’ll be sure to pass along your kind words to her! Warm regards, The Service Team Toyota of Scranton

August 03, 2025

Dealership Rating
Employee Rating

The dealership is excellent. They answered my questions in a timely fashion whether at the dealership or phone More

by DONNAJ0
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas, Mary Jo Preno, Marco Valenti, Alan Aimer, Kacie Greico, Kevin Morrow, Richard LaRussa, Jammie Marcen

Report | Print
Aug 03, 2025

Toyota of Scranton responded

Thank you so much, Donna, for your kind words and for taking the time to share your experience! We're thrilled to hear that our team was able to assist you both in person and over the phone. Providing timely and helpful service is something we take great pride in. We truly appreciate your support and look forward to seeing you again! —Your Toyota of Scranton Team

July 10, 2025

Dealership Rating
Employee Rating

Professional ,friendly people and good service. Best wishes for your and the company keep going More

by YESILOVEGOD27
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Alan Aimer, Kacie Greico, Tom Kirkpatrick, Kevin Morrow, David Grieco, james Brown, John Boyer, Jon Higgins, Hailee Politz

Report | Print
Jul 10, 2025

Toyota of Scranton responded

YESILOVEGOD27, Thank you for the wonderful feedback! We're happy to hear you experienced professional, friendly service during your visit. Your kind words and well wishes mean a lot to our team. We look forward to serving you again! Warm regards, The Service Team Toyota of Scranton

July 01, 2025

Dealership Rating
Employee Rating

Friendly, professional , relaxing. Work done as promised . Comfortable waiting area with complimentary food and beverage. More

by JKWD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 01, 2025

Toyota of Scranton responded

JKWD, Thank you for the wonderful feedback! We're so glad you found the experience friendly, professional, and relaxing. It's great to hear the work was completed as promised and that you enjoyed the comfort of our waiting area. We appreciate you choosing Toyota of Scranton! Warm regards, The Service Team Toyota of Scranton

1
2
...
48

Dealership Inventory (339 Vehicles)

new 2025 Toyota Corolla Cross car, priced at $28,206
2025 Toyota Corolla Cross
new
N/A exterior
CVT
AWD
$28,206
View Details
used 2013 Nissan Rogue car, priced at $8,999
2013 Nissan Rogue
used
Blue exterior
CVT
AWD
$8,999
View Details
used 2015 Toyota Highlander car, priced at $16,899
2015 Toyota Highlander
used
N/A exterior
6-Speed Automatic Electronic with Overdrive
AWD
$16,899
View Details
used 2016 Toyota 4Runner car, priced at $27,999
2016 Toyota 4Runner
used
N/A exterior
5-Speed Automatic with Overdrive
4WD
$27,999
View Details
used 2017 Toyota RAV4 Hybrid car, priced at $24,899
2017 Toyota RAV4 Hybrid
used
N/A exterior
CVT
AWD
$24,899
View Details
used 2017 Honda Pilot car, priced at $17,999
2017 Honda Pilot
used
N/A exterior
6-Speed Automatic
AWD
$17,999
View Details
View All Inventory