Stephanie Martinelli
Stephanie Martinelli at Premier Subaru Middlebury
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Stephanie Martinelli

Customer Relations Manager

Premier Subaru Middlebury

1660 Straits Turnpike
Middlebury, CT 06762

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5.0
23 Reviews
5.0

23 Reviews

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23 Reviews of Stephanie Martinelli

July 22, 2024

Dealership Rating
Employee Rating

Rachel Santos made the entire process enjoyable. She understood our needs as a family and found the perfect vehicle to match. Carlos Batista was knowledgeable and explained my car's new features and More

by Verrastrok4
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Jul 23, 2024

Premier Subaru Middlebury responded

Hi, we're happy you found our staff to be so supportive during your experience here at Premier Subaru Middlebury. Please don't hesitate to reach out if there's anything additional we can do for you.

December 11, 2023

Dealership Rating
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Premier Subaru dealership is outstanding with knowledge and support. They work above and beyond to assist with any concerns. Best dealership of honesty and integrity. More

by Fashionmom
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Dec 13, 2023

Premier Subaru Middlebury responded

Hi, we're so glad that we were able to go above and beyond your expectations! We want all our customers to feel this way when leaving our dealership!

September 21, 2023

Dealership Rating
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Soooooo very pleased with the fantastic service Rachel provided us in buying our new vehicle! Very knowledgable and easy to work with. Made us feel comfortable and knew we were in good hands. We will be More

by donnav87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 28, 2023

Premier Subaru Middlebury responded

Hi, we're happy you found our staff to be so supportive during your experience here at Premier Subaru Middlebury. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 30, 2023

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What a great experience! Rachel Santos helped me purchase my first Subaru, a daunting task for certain. I've worked with many different dealerships since my first car years More

by Jim Todd
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Joe Proulx, Rachel Santos, Gretchen Guevara , Carlos Batista

April 27, 2023

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Everyone I worked with went above and beyond to make the experience great from start to finish. Love my new Subaru! More

by Gmarie6314
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Shannon Way, Carlos Batista, Michael Kather , Joseph Hernandez

April 13, 2023

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This is my second car with Premiere Subaru in Watertown and I have always received excellent service. Cassidy was extremely helpful when purchasing my car and Joe in Financing was wonderful. The whole expe More

by baberglund
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shannon Way, Cassidy Vaughn , Joseph Hernandez

March 21, 2023

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Great experience 1000% satisfied would recommend if your looking for your next car this is the place to consider More

by teejay0730
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Mar 23, 2023

Premier Subaru Middlebury responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

March 06, 2023

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Everyone at the dealership has been helpful from first purchase through service calls. Service manager upfront about the types of service and accessories are available. Scheduling service is very easy. W More

by jaydubinsky17
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Shannon Way

Mar 09, 2023

Premier Subaru Middlebury responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 01, 2023

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Employee Rating

I was leaving for south carolina at 3:20 AM ,got in the car turned the key and all i got was click ,dead battery. Got the car to premier at 6:30 AM . Car went in at 7 AM,was back on road at 8:30. got there More

by e.vaitkus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2023

Premier Subaru Middlebury responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 25, 2023

Dealership Rating
Employee Rating

I recently had an issue with my vehicle . I noticed it wasn't starting as well as it should, so I brought up to Subaru and they told me the battery was only working on 50% power. They put a n More

by jiacovone53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2023

Premier Subaru Middlebury responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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