Stephanie Martinelli | Page 2

Everyone at the dealership has been helpful from first purchase through service calls. Service manager upfront about the types of service and accessories are available. Scheduling service is very easy. W purchase through service calls. Service manager upfront about the types of service and accessories are available. Scheduling service is very easy. When service items are expected to take longer than anticipated loaner vehicles are readily available More

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I was leaving for south carolina at 3:20 AM ,got in the car turned the key and all i got was click ,dead battery. Got the car to premier at 6:30 AM . Car went in at 7 AM,was back on road at 8:30. got there car turned the key and all i got was click ,dead battery. Got the car to premier at 6:30 AM . Car went in at 7 AM,was back on road at 8:30. got there 5 hours late but got there . thankyou premier More

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I recently had an issue with my vehicle . I noticed it wasn't starting as well as it should, so I brought up to Subaru and they told me the battery was only working on 50% power. They put a n I noticed it wasn't starting as well as it should, so I brought up to Subaru and they told me the battery was only working on 50% power. They put a new battery in less than 1 hour. They did a great job. I always bring my vehicle there for service and will continue to. Great job. Joe Iacovone More

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EASY PAINLESS EXPERIENCE- had old “ loved”Subaru 2011, but it’s time had come, that’s where Cassidy Vaughn came into picture ,knowledgeable answered all my questions without any gimmicks-Gretchen the fina but it’s time had come, that’s where Cassidy Vaughn came into picture ,knowledgeable answered all my questions without any gimmicks-Gretchen the financial consultant is a wonder, very easy to work with, no intimidation- THANK YOU TO SHANNON WHO POINTED ME TO THESE GREAT PEOPLE- DEALERSHIP. Has the old forgotten mantra of “Customer is always right”- have been their customer for many years and will con’t to be so-THANK YOU More

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Service team is efficient and courteous. Spacious waiting room with all the amenities makes the experience a pleasure. Spacious waiting room with all the amenities makes the experience a pleasure. More

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The staff was very nice and helpful. They were able to fix my problem quickly and give my car a wash. They were able to fix my problem quickly and give my car a wash. More

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They were very kind professional Helpful in answering all questions that I needed and I didn’t have any issues or problems with my car after it was fixed questions that I needed and I didn’t have any issues or problems with my car after it was fixed More

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I Bring my Subaru and Chevy here for all my service and get nothing but great service. Stephanie is such a pleasure to deal with. get nothing but great service. Stephanie is such a pleasure to deal with. More

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Great Experience at Premier in Watertown Wow! What an amazing experience I had dealing with the staff at Premier in Watertown. I was in the market for a new car. Since my brother is a car d Wow! What an amazing experience I had dealing with the staff at Premier in Watertown. I was in the market for a new car. Since my brother is a car dealer, he called and spoke to Joe Hernandez who assured him that he would help me out. The following day, I arrived at Premier and was immediately greeted by Joe and Bill Larovera. They were both were friendly, professional and just genuinely nice. Joe called on AJ Daluz who showed me the car, took a test drive with me and gave me the price. AJ was awesome. He was knowledgeable, kind and excellent at the job he does. When I picked up the car, AJ ran out to greet my brother and myself. When my brother noticed a scratch on the car, AJ quickly jumped into action and took care of it. Next, I was taken to see Gretchen Guevara. Gretchen went over all my options and paper work. Gretchen was phenomenal. She was extremely friendly and I felt like I knew her for years. Finally, AJ introduced me to Kendrick Talho. Kendrick took me to the car and went over every single thing in that car. He spent a good amount of time in the car with me and made sure I understood everything. Kendrick was so thorough and extremely patient. I did call with questions about the phone pairing and Carlos met me outside and took care of getting me the software update that was needed. So a big shout out to Carlos and the Service Department also. All in all, everyone I had to deal with at Premier was beyond excellent. Joe, Bill, AJ, Gretchen, Kendrick, Carlos and the Service Department have my highest compliments and best recommendation in each of their respective positions. Anyone looking to buy a car should definitely check this place out. Premier should be very proud to have these individuals as employees. More

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Quick professional honest sales and service At Premier Subaru Watertown I have experienced employees who are very courtesy helpful and well educated on their products. It has always been a ple At Premier Subaru Watertown I have experienced employees who are very courtesy helpful and well educated on their products. It has always been a pleasure stopping in their sales or service department. They always are very accommodating and put you the customer first. More

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