Stefan Prevatte

first off I really like the Hyundai ELANTRA. I will not recommend this dealership capital Hyundai of Jacksonville, North Carolina due to the fact that I was lied to and drove an hour to get ther I will not recommend this dealership capital Hyundai of Jacksonville, North Carolina due to the fact that I was lied to and drove an hour to get there just to find out they did not have any of the 0% promotional ELANTRA’s in stock when they told me there were three. Then your ad said you will match any trade-in offer which they did not honor I was offered 18,500 by Nissan for my Nissan and Hyundai dealership only offered me 16,500. Had I not been so frustrated in wanting to get out of there and back to Kingston where I live I would’ve thought twice. They moved numbers around and made it seem like a nice deal until after I calm down later and realize that they pretty much screwed me. I do not appreciate being lied to and I feel like it was a used car salesman slight of hands that I just don’t appreciate. Like I said it is a very nice car, but I don’t appreciate being lied to and manipulated. The manipulation that I am talking about he said that he was giving me a discount for the vehicle to make it equivalent to 0% financing. What he may have done was given me the discount for the vehicle itself, not for the full price of the vehicle, which is tax tags title and the amount that I was over on my trade-in, which had it been a true 0% vehicle all that would’ve been included like I said I’m mad at myself for not thinking clearly, but they should be ashamed of themselves for taking advantage of the situation when they knew that I was frustrated from being lied to and driving an hour to get a vehicle that they said they had three of and had none on hand More

by dng2 Verified Customer Verified Customer

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Because they told me to do this dang thing, so here I am. Awesome place Awesome place More

by Jdkilpatrick24 Verified Customer Verified Customer

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Everyone was amazing Chris Nick the gentleman that delivered my vehicle to my home. The process was so seamless. I can’t recommend you guys enough. I appreciate everything everyone did for me. delivered my vehicle to my home. The process was so seamless. I can’t recommend you guys enough. I appreciate everything everyone did for me. More

by MODERNJOYNER Verified Customer Verified Customer

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Very helpful and respectful. Helped me with everything I needed assistance with. Would come again. Helped me with everything I needed assistance with. Would come again. More

by JFLUDD05 Verified Customer Verified Customer

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Just the worst experience I have had with buying a car. Communication was horrible. No one seem to be educated on anything. Communication was horrible. No one seem to be educated on anything. More

by batahell45 Verified Customer Verified Customer

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Very patient and helpful when it comes to dealing with decision making and giving information decision making and giving information More

by natalia.williams4 Verified Customer Verified Customer

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Shortly after purchasing 2 brand new 2024 vehicles (Santa Fe Calligraphy & Sonata Hybrid) from Capital Hyundai, I was met with disappointment. The Sonata’s battery immediately began to fail, and could not be Fe Calligraphy & Sonata Hybrid) from Capital Hyundai, I was met with disappointment. The Sonata’s battery immediately began to fail, and could not be replaced for over 2 months. The Santa Fe’s transmission failed within 2 months of purchasing it, and currently still has no estimated repair date. Not what I expected to happen when I purchased 2 brand new vehicles. Although I am still paying for this vehicle, it is unable to be driven or fixed. I am left beyond disappointed after trusting in Capital Hyundai to provide safe and reliable transportation for my family and I. I would not recommend to anyone in the market for reliable transportation. More

by johnnyro Verified Customer Verified Customer

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Great dealership good people, great service. Quick efficient, reliable, good vibes, big inventory, good pricing. Quick efficient, reliable, good vibes, big inventory, good pricing. More

by Joseph r hernandez Verified Customer Verified Customer

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Quick, easy, and helpful experience. I was taken care of very quickly and was given helpful options before buying a new car for myself. I was taken care of very quickly and was given helpful options before buying a new car for myself. More

by rspeth9839 Verified Customer Verified Customer

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The service staff was very knowledgeable and helpful with everything I ask them about. I will be returning. everything I ask them about. I will be returning. More

by wilsonohana2010.awaw Verified Customer Verified Customer

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