Stefan Prevatte | Page 3

No pressure sales team. They were very friendly. Answered all our questions. Thank you. I recommend them to anyone. They were very friendly. Answered all our questions. Thank you. I recommend them to anyone. More

by Jesselsixer Verified Customer Verified Customer

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I had a very positive experience with your team. Friendly and welcoming. Awesome team! Great! Friendly and welcoming. Awesome team! Great! More

by Tomeka Verified Customer Verified Customer

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The customer service was very helpful with my needs and made sure that I had to correct parts to continue to drive my car safely. made sure that I had to correct parts to continue to drive my car safely. More

by brandonmatthew42 Verified Customer Verified Customer

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My car was clean and perfect . All dealers where nice with smiles . My person that helped me told me I could come back anytime and multiple times and he’d help me with any question All dealers where nice with smiles . My person that helped me told me I could come back anytime and multiple times and he’d help me with any questions or concerns. I get car washes and oil changes for ever , this way the guys can check if car is in tip top condition. Thank you. I wish car salesmen where really on your side when buying a car , I went to multi dealerships but I have to say Hyundai was better then all of them and treated me well . More

by melodyjean0419 Verified Customer Verified Customer

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VERY disappointed when I came in for my first service today. I pulled up, waited about 5 mins until a service advisor came out to greet me. No one came outside, so I walked in and asked for help. The guy today. I pulled up, waited about 5 mins until a service advisor came out to greet me. No one came outside, so I walked in and asked for help. The guy said he would be with me in a minute. He asked where my keys were I said in the car. He said ok go have a seat in the waiting area. The waiting room was packed and there was no where to sit. Most of the dealerships I've been to, (Mazda, Mitsubishi, Mercedes-Benz etc) always come out to your car and greet you. They have a pen and paper, and they walk around the vehicle and take the mileage and notes. No one did that!! Before I left the dealership I asked if anything needed to be done or recommended they said no. When I left for service I noticed my windshield washer fluid light still on!! They filled it, but not enough for the light to turn off!!! To top that off when I looked under the hood of my vehicle, my coolant was under the minimum line! Why wouldn't they top that off as well as my windshield wiper fluid?!! God forbid I were to take a road trip thinking my car is safe, it's not!! I used a whole gallon of windshield washer fluid. They hardly filled it up!! I called and called and called the service department. No one answers it just rings and rings. I went to Advance Auto Parts on the way home. They used their system to check what kind of coolant I need, and I need green not pink!! Why is their pink in there?? My vin number says green. So confused?!!!?? I just bought the xxxx car. Becareful this place left a bad taste in my mouth More

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This is by far the BEST service department in eastern NC. They work on every car I own. They work on every car I own. More

by Josh Verified Customer Verified Customer

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Amazing customer service from start to finish. My sale Rep Jerome Clay went above and beyond to make sure we were satisfied with our car buying experience. We will defiantly him and Capitol Hyund My sale Rep Jerome Clay went above and beyond to make sure we were satisfied with our car buying experience. We will defiantly him and Capitol Hyundai to our friends and family. More

by deejeffersonsr Verified Customer Verified Customer

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I owe a lot to Ashlee. A young lady who understands the customer and your business. After several discussions with her about what I was looking for she took the ball and ra A young lady who understands the customer and your business. After several discussions with her about what I was looking for she took the ball and ran it over goal. She connected all the dots that sent me to the dealer I purchased from. I’d say she was most influential in my purchase because she had such a broad understanding of my issues. She deserves a huge pay on the back please tell her that I said thank you for making it so right and so easy. Great Job!! The salesman at the dealership was also awesome. He quickly understood my desires and delivered a great solution. All without an issue and never thinking of his own needs. He truely put the customer first snd like Ashlee delivered the Goods In style once these two were finished all That was needed was my signature on a few pieces of paper and soon I was being given instructions on the operational o trolls available to the driver. Once again it was fine perfectly. I can honestly say that Capital will be my choice for a go to dealership. When I drove out today I had met the best sales team who delivered on every promise. More

by iampjm Verified Customer Verified Customer

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This is my favorite dealership. The people are always courteous and professional. I've bought 4 cars from this place since 2017 and it's been a pleasure every time. They're service The people are always courteous and professional. I've bought 4 cars from this place since 2017 and it's been a pleasure every time. They're service department is knowledgeable and professional. I've never had a complaint or inconvenience with this place. More

by goofy_wheels Verified Customer Verified Customer

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I would like to focus on the service writer who was present the day I came in. I was concerned that I needed two panels replaced on the roof of the car. When the gentleman examined the car, he explaine present the day I came in. I was concerned that I needed two panels replaced on the roof of the car. When the gentleman examined the car, he explained to me that the fading was because of water spots and gave me some advice on what type of cleaner I could purchase to remove it. I must admit, I was more than surprised at how good his advice was. He also pointed me in the direction for another product to bring the black color back into the rain guards over the windows. Once again, his recommendation was on target. Some good advice and a little elbow grease with the right product was all I needed! Thank you and please thank the service writer for me. More

by maranatha733 Verified Customer Verified Customer

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