Justin Smith
Service Advisor
Capital Hyundai Of Jacksonville
2325 N Marine Blvd
Jacksonville, NC 28546
764 Reviews
Write a Review764 Reviews of Justin Smith
April 16, 2026
Took my car in for an expensive repair my car came back with an entirely new issue that was caused by them and they refuse to accept responsibility with an entirely new issue that was caused by them and they refuse to accept responsibility More
Other Employees Tagged: Josh Crawford
April 07, 2026
Timely fix n stayed connected throughout the process. Would use this service again. Thank you for excellent support Would use this service again. Thank you for excellent support More
Other Employees Tagged: Josh Crawford
April 07, 2026
It took 6 weeks to fix the AC and communication only happened when I called to check in. It went from 'every thing will be covered by warranty' to having to pay $600. Justin also became extremely rude w happened when I called to check in. It went from 'every thing will be covered by warranty' to having to pay $600. Justin also became extremely rude when asking about car issues. I felt strong armed and taken advantage of. I shouldn't leave a dealership in tears. More
Other Employees Tagged: David Christensen, Josh Crawford , Justin and Josh
April 07, 2026
They were very nice. The had waiting the loaner car granted even that it was empty waiting I felled it up fight before dropping it off. And had very good communication a The had waiting the loaner car granted even that it was empty waiting I felled it up fight before dropping it off. And had very good communication as well. Thank you Capital Hyundai I had a very pleasant time More
Other Employees Tagged: Josh Crawford
April 01, 2026
Service department is A+++, everyone was so professional & answered all questions, honestly!! Recommend highly for your needs & answered all questions, honestly!! Recommend highly for your needs More
Other Employees Tagged: Josh Crawford
March 20, 2026
They always greet you with a lot of kindness and respect and do everything they can give you the best price for a really good service they have this is got to be a really good dealership. It definitely is a and do everything they can give you the best price for a really good service they have this is got to be a really good dealership. It definitely is a very good service department. More
Other Employees Tagged: Josh Crawford
March 11, 2026
Justin and his team did a great job fixing my problems in both a timely and professional manner could have asked for moore both a timely and professional manner could have asked for moore More
Other Employees Tagged: Josh Crawford
March 03, 2026
They do very good work always satisfied. .just if you use a credit card the charge a fee... .just if you use a credit card the charge a fee... More
Other Employees Tagged: Josh Crawford
March 01, 2026
Awesome don’t remember it but thanks it was amazing need a email on my new email for the confirmation on who and what was done that day thank you please a email on my new email for the confirmation on who and what was done that day thank you please More
Other Employees Tagged: Tara Williams, Wally Goodrick, David Christensen, Jerome Clay, Chris Williams, Stefan Prevatte, Josh Crawford, Michael Allen , Amazing
February 26, 2026
The dealers are very considerate and willing to help. The show room is very clean. The show room is very clean. More
Other Employees Tagged: Wally Goodrick, David Christensen, Jerome Clay, Chris Williams, Stefan Prevatte, Josh Crawford, Michael Allen

