Stacy-Ann Bonner
Stacy-Ann Bonner at Hollywood Chrysler Jeep
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Stacy-Ann Bonner

Service Advisor

Hollywood Chrysler Jeep

2100 SR 7
Hollywood, FL 33021

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4.4
32 Reviews
4.4

32 Reviews

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32 Reviews of Stacy-Ann Bonner

April 17, 2025

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Employee Rating

Kept my car all day and didn't complete the recall, I was extremely disappointed. More

by athoma43
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Service Communication
Recommend Dealer
No

April 12, 2025

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I had an absolutely terrible experience with this dealership's service department. Neyma, the person assigned to help me, displayed extremely poor customer service. She failed to answer calls or prov More

by SABRINAGMARTIN
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Neyma Cuello

Apr 14, 2025

Hollywood Chrysler Jeep responded

We value and appreciate your business, Sabrina. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

April 02, 2025

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This is a new vehicle. At the time of purchase, the second key was missing. I was promised a replacement key. After severel moths and mutiple follow ups with multiple emplo More

by jjr
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Recommend Dealer
No

Other Employees Tagged: Valeria Ricoy

Apr 03, 2025

Hollywood Chrysler Jeep responded

"Jjr" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@hollywoodcj.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 29, 2025

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I had consist trouble with the radio head unit in my wrangler and this dealership worked tirelessly to resolve them for me, as well as giving me a complimentary oil change, car wash, interior clean, and More

by mhubertrn
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Recommend Dealer
Yes

Other Employees Tagged: Allison Gilliland

March 14, 2025

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It gives me great pleasure to mention that I am very satisfied with The service received at your location . More

by mariascope
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Recommend Dealer
Yes

Other Employees Tagged: Jorge Alpizar, Bernalson Douze

March 14, 2025

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Neyma does not answer her phone . Communication issues. I called many times . When I went to pick up the car. It was not ready ! More

by amiyara
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Recommend Dealer
No

March 12, 2025

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Very friendly and professional always have been happy with the staff. The rates also very good. More

by TEHRANY1959
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Recommend Dealer
Yes

March 08, 2025

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Employee Rating

Not pleased how Chrysler jeep handle my vehicle issues. My jeep had an issue shifting gear. Brought the vehicle to dealer as it was protected by manufacture warranty. The dealer poorly diagnosed the vehicl More

by Grey goose
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Neyma Cuello, Gracie Casanova

March 06, 2025

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Employee Rating

Bad service department, Bad organization system, no loaner making the clients leve their cars park at the dealer for days without loaner and without any diagnostic More

by JAIMEFON
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Recommend Dealer
No

Other Employees Tagged: Gracie Casanova

March 05, 2025

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Employee Rating

My Oil Change was within the one hour. They told me it would take, and they were very professional and courteous. More

by krnlnnh
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gracie Casanova, Caylie Salazar

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