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Skip Scanlon
Skip Scanlon at Executive Volkswagen

Skip Scanlon | Page 17

Service Advisor

Executive Volkswagen

444 State Street (Route 5)
North Haven, CT 06473

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4.9
389 Reviews
4.9

389 Reviews

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389 Reviews of Skip Scanlon

September 09, 2024

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Employee Rating

very. good every. time I need them. very professional outfit. have a nice. day to all More

by wittenberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marlena Anzalone

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Sep 09, 2024

Executive Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 05, 2024

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Employee Rating

Skip was wonderful. He listened! And that’s what I appreciate. Awesome customer service. Definitely gonna go back More

by OUTREACH2SABRINA
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Recommend Dealer
Yes
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Sep 05, 2024

Executive Volkswagen responded

Thank you so much for your kind words for Skip and for taking the time to leave us this wonderful feedback!

August 29, 2024

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Employee Rating

Still dealing with oil burning issue and repeated returns to dealership over this problem again and again More

by Michaeltattar
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Marlena Anzalone

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Aug 29, 2024

Executive Volkswagen responded

Michael, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything Tyler and our team can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

August 26, 2024

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Employee Rating

Skip is always so helpful every time I bring my car in. I have options closer to my house to have my car serviced, but I honestly stay at Executive because of Skip. More

by TWELLINS
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Workmanship
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Recommend Dealer
Yes
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Aug 27, 2024

Executive Volkswagen responded

Thank you so much for your kind words for Skip, and for taking the time to leave us this wonderful feedback!

August 26, 2024

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Dealership handled my oil change quickly and efficiently, and were clear and quick with communication. More

by coopersett
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Service Time
Service Communication
Recommend Dealer
Yes
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Aug 26, 2024

Executive Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen!

August 22, 2024

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Very good dealership and everyone was super helpful. The communication was good with me being out of town More

by benjohnyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Woods

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Aug 22, 2024

Executive Volkswagen responded

Hi, Ben! Our goal is to make sure everyone who walks through the door leaves happy, so it's great to hear that we were able to help you out. Thank you for choosing Executive Volkswagen!

August 17, 2024

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Employee Rating

The North Haven VW Dealership was very helpful and friendly and made my drop off and pick up easy. More

by ELIZABETH.FURMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Marlena Anzalone , Anthony Woods

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Aug 18, 2024

Executive Volkswagen responded

Thank you for choosing Executive Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, Elizabeth, and we hope to see you again!

August 16, 2024

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Employee Rating

Problem was not solved after 2 visits and paying for it. So, it needs to get fixed next time. More

by Jetta Customer
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Recommend Dealer
Yes
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Aug 18, 2024

Executive Volkswagen responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 15, 2024

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Employee Rating

Thus us n excellent dealership. Both service advisors and manager are excellent. Especially Marlena Anzalone More

by gdadler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Marlena Anzalone

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Aug 16, 2024

Executive Volkswagen responded

Thank you so much for your excellent review! We are so glad that Marleana had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else.

August 15, 2024

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Employee Rating

I had a great experience with them. Great customer service and friendly staff. Skip was great! More

by andreasumpter930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 16, 2024

Executive Volkswagen responded

Andrea, Thank you for your business and this review. We're happy to hear Skip and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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