Skip Roth

Easy buying experience means more to me than anything and Naples VW came through with flying colors Keelyn was amazing, great communication skills, willing to work with me on closing the deal, and just a gre Naples VW came through with flying colors Keelyn was amazing, great communication skills, willing to work with me on closing the deal, and just a great sales person. I hope he stays on for a long time at Naples VW. Will definitely pass on his name to any future buyers. Finance staff also a plus, I dealt with the same person who I had dealt with five years ago, something that is not the norm nowadays. I will be back ! More

by John G Verified Customer Verified Customer

Report | Print

Always a great experience at Volkswagen of Naples, Joe Oliver has been taking care of me for years but everyone there is incredible! Oliver has been taking care of me for years but everyone there is incredible! More

by alexlambert11 Verified Customer Verified Customer

Report | Print

Dave was very helpful and made the entire process super easy. In and out in less than an hour. easy. In and out in less than an hour. More

Report | Print

Excellent, speedy process! Thank you Dylan, Micky, Collin and all others involved! I am a 3rd generation customer with this dealership, and I hope the 4th generation of our fam Thank you Dylan, Micky, Collin and all others involved! I am a 3rd generation customer with this dealership, and I hope the 4th generation of our family will purchase/lease vehicles at VW of Naples as well! More

by Dan Moisiu Sr. Verified Customer Verified Customer

Report | Print

Reuben was fantastic to work with and helped us to find a car I loved at a price I could afford. I am not a fan of the managers sequestering themselves in there office. It makes the buying process feel like car I loved at a price I could afford. I am not a fan of the managers sequestering themselves in there office. It makes the buying process feel like it doesn't matter to anyone aside from Reuben. Nikolas Anastassopoulos tried to play around with the agreed upon price right before we signed the deal. Also was too persistent when trying to sell extended warranties and such. I bought a car outright, negotiated to the top of what I could afford, he should have been able to read the room and know we were not going to add anything else. Given the history I have here I expected a little more of a personal touch from the people above my salesman. Other than Reuben, I am not sure anyone at this dealership cared about the customer experience at all. As long as Reuben is there, I can recommend this dealership. Once he is gone, I am not sure that I will ever do business here again. More

Report | Print

I hate this dealership. Waited 3 hours with an appointment for an o2 sensor replacement and had to argue about my extended warranty every time I come in Waited 3 hours with an appointment for an o2 sensor replacement and had to argue about my extended warranty every time I come in More

by MFOWSKI Verified Customer Verified Customer

Report | Print

Can’t believe what they got done for me today! Thank you all so much. Thank you all so much. More

Report | Print

To whom it may concern We bought a 2014 Volkswagen end it had a recall on the water pump since we bought the car and had a service or you dealership for everything. I submitted my paperwork and they denie it had a recall on the water pump since we bought the car and had a service or you dealership for everything. I submitted my paperwork and they denied me because of one of your invoices you had on there. that I requested for you to look at and you charge me for it so when I submitted my paperwork I put that amount not realizing that was a problem, but to no avail they were not tell me the truth we had two water pumps. Replace one was for free and the other one I had to pay About $800. This is been going on for two years. I don’t think it’s fair that I have to go to this trouble to get my money even though your company had a recall on a failure water pump I would appreciate. if you can do something with this matter thank you P.S. I would like to be contacted by the owner of this company. Thank you. Armen BENArroch More

Report | Print

Ruben and the staff were kind and helpful. I have never had a more pleasant car purchase! I will forever be a customer! I have never had a more pleasant car purchase! I will forever be a customer! More

Report | Print

Just bought my 3rd VW from Joe Oliver, great experience as always. Everyone is very knowledgeable and kind. as always. Everyone is very knowledgeable and kind. More

Report | Print