Brian Massoll
Brian Massoll at Volkswagen of Naples

Brian Massoll

Dealer Principal

Volkswagen of Naples

601 Airport Road S
Naples, FL 34104

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4.9
82 Reviews
4.9

82 Reviews

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82 Reviews of Brian Massoll

June 10, 2026

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Rafael me ayudo mucho con la compra de mi auto, muy buen servicio y me encantó ese dealer. More

by luisronda62
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Recommend Dealer
Yes
Jun 12, 2026

Volkswagen of Naples responded

¡Gracias por su compra y por sus amables palabras sobre Rafael! Es un placer trabajar con él; posee grandes conocimientos y está muy orientado al cliente. Siempre se esfuerza al máximo por quienes atiende. ¡Disfrute de su nuevo y deportivo VW!

Jun 12, 2026

Volkswagen of Naples responded

Hola, agradecemos mucho que comparta su experiencia. Su satisfacción es muy importante para nosotros en Volkswagen of Naples, y los comentarios positivos significan muchísimo para nuestro personal, especialmente para el miembro del equipo que le atendió personalmente. ¡Gracias! Esperamos superar sus expectativas en su próxima visita.

May 06, 2026

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I’ve bought almost 6 trucks from Rafael Aguilar over the past year and every single experience has been great. He’s always honest, helpful, and makes the whole process smooth from start to finish. You can t More

by dayronricabal34
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Recommend Dealer
Yes
May 07, 2026

Volkswagen of Naples responded

Thank you for your purchases and for your review! Rafael is amazing to work with. He is a professional with a great deal of integrity who does care about each customer. Rafale take our company saying to heart by delivering the car and the experience to all of his customers. Enjoy your new ride!

April 23, 2026

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I had an amazing experience working with Rafael Aguilar at Volkswagen of Naples. He was professional, patient, and truly made the entire process smooth from start to finish. I’ve had some pretty bad experi More

by lauramendezcamacaro
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Recommend Dealer
Yes
Apr 27, 2026

Volkswagen of Naples responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of Naples. Thanks for the recommendation, and have an amazing day!

April 14, 2026

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I had a great experience working with Rafael Aguilar at Volkswagen of Naples. He’s a young guy, very professional, and made the entire process smooth and fast. Everything was handled efficiently, and I rea More

by Valialr
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Recommend Dealer
Yes
Apr 15, 2026

Volkswagen of Naples responded

Thank you for your purchase and for your recommendation! Rafael is amazing to work with. Very professional and very out going. He has an amazing depth of knowledge about automobiles and enjoys sharing his knowledge with his customers. He also knows the sales process and knows how to efficiently guide his customers through. Enjoy your sporty new VW!

March 27, 2026

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I was personally greeted by one of the manager and subsequently received professional, prompt & personal service by the salesman More

by resleed2
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Recommend Dealer
Yes

Other Employees Tagged: Michael Gahr

Mar 31, 2026

Volkswagen of Naples responded

Thank you so much for your kind words about your experience here at Volkswagen of Naples. We try every day to satisfy our customers and it’s always nice to know when we succeed.

March 23, 2026

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I just bought another car from Rafael Aguilar this makes it my third one with him, and every single experience has been great. He always makes the process smooth, easy, and stress-free. He’s one of the you More

by angelfranco_23
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Recommend Dealer
Yes
Mar 25, 2026

Volkswagen of Naples responded

Thank you for your loyalty to Rafael Aguilar and for your recent purchase! Rafael is one of the nicest and most knowledgeable people you will ever meet. He will listen to his customers and try to find the perfect vehicle based on your current needs and wants. Enjoy your sporty new VW!

February 04, 2026

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Great service, helpful and knowledgeable with all matters pertaining to the car and purchasing. Very enjoyable More

by Kenneth Mills
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Recommend Dealer
Yes
Feb 04, 2026

Volkswagen of Naples responded

Thank you, Kenneth for your purchase and for your feedback! Sebastian and Nik are very knowledgeable and enjoy sharing their knowledge with their customers so that you can make the right decision based on your needs and wants. We all strive towards a common goal of delivering the car and the experience to all of our customers. Enjoy your sporty new VW!

Feb 07, 2026

Volkswagen of Naples responded

Kenneth, Here at Volkswagen of Naples, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

October 15, 2025

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Ruben was a pleasure to work with in the purchase of my mom’s Tiguan. He was very helpful, extremely patient, and accommodating of her needs in the transition into a new/different vehicle, which isn’t alwa More

by Kim
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Recommend Dealer
Yes

Other Employees Tagged: Micky Joy, Ruben Glamyan

Oct 16, 2025

Volkswagen of Naples responded

Thank you Ki for your feedback and for your purchase! Ruben is amazing. He is a true professional with a great deal of knowledge. He enjoys sharing his knowledge with his customers so that they can safely operate their new vehicle. We hope you and your mom enjoy the new Tiguan!

Oct 18, 2025

Volkswagen of Naples responded

Hi Kim, we're glad to hear our staff took such great care of you! Here at Volkswagen of Naples we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

October 01, 2025

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This was the best dealer experience that we have had from start to finish. Thanks. More

by TOM.BALBONI
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Recommend Dealer
Yes

Other Employees Tagged: Micky Joy, Nikolas Anastassopoulos, Tyler Ryan , Dom Priano

Oct 02, 2025

Volkswagen of Naples responded

Thank you Tom for your accolades and for your purchase! Purchasing a vehicle should be a positive experience and we try to make it so. Actually our company saying is delivering the car and the experience and we strive to hit that goal with every customer. Enjoy your sporty new Audi!

August 12, 2025

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Well if you want to enjoy a totally different car buying experience call or visit Ruben. He is unlike any other car salesperson that you may have dealt with in the past! First, he actually LISTENS to you More

by maxsales
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Recommend Dealer
Yes
Aug 13, 2025

Volkswagen of Naples responded

Thank you for your accolades and for your purchase! Ruben is amazing. He is a great listener and is very knowledgeable. Based on the information you have provided him, he tries to identify the best vehicle based on your needs and wants. Enjoy your new VW!

Aug 15, 2025

Volkswagen of Naples responded

Hi, we are pleased to hear of your experience with us here at Volkswagen of Naples. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

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