Micky Joy

Great experience getting a full service done here. Sebastian was my service advisor and he went above and beyond to help me out. Super friendly and straightforward process. 10/10! Sebastian was my service advisor and he went above and beyond to help me out. Super friendly and straightforward process. 10/10! More

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I had a wonderful experience with my sales person Ruben Glamyen. He is always friendly, honest and went above and beyond to find the right car for me after all the trouble. You can tell he truly cares ab Glamyen. He is always friendly, honest and went above and beyond to find the right car for me after all the trouble. You can tell he truly cares about his costumers. Excellent service! More

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Rafael Aguilar was amazing, what a nice dealership. Management was great too. Will definitely keep doing business Management was great too. Will definitely keep doing business More

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cannot say enough good things about my experience at Volkswagen of Naples. From start to finish, the entire process was seamless, transparent, and completely stress-free. ​I worked with Rafael Aguilar Volkswagen of Naples. From start to finish, the entire process was seamless, transparent, and completely stress-free. ​I worked with Rafael Aguilar on the sales side and Jorge Ramirez in finance, and both of these young men completely blew me away. Rafael was attentive, professional, and patient while helping me find and secure an Audi Q7. There was never any pressure—just genuine enthusiasm and top-tier product knowledge. When it was time to finalize the paperwork, Jorge made the finance process smooth, fast, and clear. He explained every detail without rushing or playing games, which made the final step as easy as it gets. ​It turns out both Rafael and Jorge are originally from Cuba, and seeing these young professionals bring that kind of strong work ethic, polish, and humility to what they do was genuinely inspiring. It is incredible to see young people operating with this level of service, maturity, and dedication to customer care. ​The entire dealership team was welcoming, but Rafael and Jorge truly made the experience exceptional. If you’re shopping for a vehicle, ask for Rafael in sales and hope you get Jorge in finance—you will be in the best hands possible. 5 stars all the way! More

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I had an amazing experience purchasing my first Volkswagen from Rafael Aguilar at Volkswagen of Naples. I was looking for the right vehicle for my family and my newborn baby, and Rafael made the en Volkswagen from Rafael Aguilar at Volkswagen of Naples. I was looking for the right vehicle for my family and my newborn baby, and Rafael made the entire process smooth, comfortable, and stress-free. Rafael was professional, patient, knowledgeable, and genuinely cared about helping us find the right vehicle for our family. I never felt pressured, and he took the time to answer all of our questions and make sure we were comfortable with our decision. The entire team at Volkswagen of Naples was incredible from beginning to end. Everyone was welcoming, helpful, and made us feel like we were part of the family. I’m very happy with my new Volkswagen and especially grateful for the experience Rafael and the team gave us. If you’re looking for a Volkswagen in Naples, I definitely recommend asking for Rafael Aguilar. Great salesman and an even better experience! More

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We had an amazing experience purchasing our first Volkswagen! Rafael was absolutely wonderful—very young, but extremely knowledgeable, professional, respectful, and helpful. He made the entire proces Volkswagen! Rafael was absolutely wonderful—very young, but extremely knowledgeable, professional, respectful, and helpful. He made the entire process easy and stress-free and was always willing to answer all of our questions. Brandon in Finance was also amazing, and the managers and entire team were fantastic. Everyone was friendly, professional, and made us feel truly welcomed. We also got an amazing deal! We are from Naples and are so excited about our new Volkswagen. Thank you to Rafael and the entire team for such a great experience! Highly recommend! 🚗❤️ More

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My experience at VW Naples was amazing everyone is so helpful, definitely recommend shopping/ maintaining your car here. helpful, definitely recommend shopping/ maintaining your car here. More

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Micky and Ruben were both great to work with. We purchased a new vehicle and had trade in, their process was efficient and their pricing was good. We purchased a new vehicle and had trade in, their process was efficient and their pricing was good. More

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Excellence from start to finish. Ruben and Leo were helpful, knowledgeable, and handled my questions with great professionalism. At no point did I feel pressured - even when Micky th Ruben and Leo were helpful, knowledgeable, and handled my questions with great professionalism. At no point did I feel pressured - even when Micky the General Manager introduced himself. In fact, this was the easiest car buying process since I've been driving over 30 years ago. The finance manager Brandon as well - on point, pleasant, and very professionally. I'd have to say this is not your typical car dealership. Its a wonderful environment, staff, and of course the product itself. This is my first Volkswagen - not to be the last! Thank you for a great car buying experience from an AMAZING staff and dealership! More

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Totally professional, no pressure or trying to up sale you on extras. Relaxed atmosphere with courteous sales representative. you on extras. Relaxed atmosphere with courteous sales representative. More

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