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Shiva Lawton

Overview Reviews (64)

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Shiva Lawton

Shiva Lawton | Page 5

Honda Service Advisor

Scott Honda of West Chester

706 Autopark Blvd
West Chester, PA 19382

5.0

64 Reviews

5.0

64 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (64)

64 Reviews of Shiva Lawton

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July 12, 2022

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Employee Rating

I have never been disappointed with the best service. That’s why I bought my second car here. That’s why I bought my second car here. More

by mcorporal

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mark Dennis

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Jul 14, 2022 -

Scott Honda of West Chester responded

Thanks for choosing Scott Honda— we're grateful for your continued trust! And we're glad our team has earned your total satisfaction each time you visit. Until your next visit, happy driving!

July 09, 2022

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Employee Rating

Shiva Shahriari was an excellent service advisor this morning. She was very knowledgeable and has an excellent personality. Thank you fro helping me with my 2018 Honda Accord. Alex S. morning. She was very knowledgeable and has an excellent personality. Thank you fro helping me with my 2018 Honda Accord. Alex S. More

by asoutos

Recommend Dealer

Yes

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Jul 11, 2022 -

Scott Honda of West Chester responded

Thank you, Alex, for choosing Scott Honda! Your thoughtful feedback has made our day :) And it was our pleasure to help you get back on the road in your Accord.

June 21, 2022

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Employee Rating

Appreciate the professionalism the service team provided and the explanation of the work rendered at check out. and the explanation of the work rendered at check out. More

by jem636

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 21, 2022 -

Scott Honda of West Chester responded

We appreciate you, and your thoughtful review! Thanks for sharing. Professional service is our guarantee, so you can feel confident choosing Scott Honda every time. We're so grateful for the opportunity to earn your trust and total satisfaction.

June 17, 2022

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Employee Rating

This is one of the best run dealerships that I have ever had the pleasure to experience with excellent sales staff. had the pleasure to experience with excellent sales staff. More

by MK

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Aaron Schmidt , Tomas Dainora

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Jun 20, 2022 -

Scott Honda of West Chester responded

Thanks for being our guest! We're happy to be the team you trust. And it's a huge honor to be considered 'one of the best run dealerships' ever! We appreciate you :)

June 10, 2022

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Employee Rating

Nice ,friendly, knowledgeable staff, fair prices. I have been dealing with Scott Honda for decades. I have been dealing with Scott Honda for decades. More

by L-J-HATFIELD

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 14, 2022 -

Scott Honda of West Chester responded

We're so grateful for your support over the years. Thank you for being our guest, and sharing your 5-star feedback. We appreciate every opportunity to earn your total satisfaction.

June 07, 2022

Dealership Rating

Employee Rating

Employees are very well prepared for their job and visits go smoothly. Members of their team are friendly and knowledgeable. I like that they have a good record of your service history. go smoothly. Members of their team are friendly and knowledgeable. I like that they have a good record of your service history. More

by Birder

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 08, 2022 -

Scott Honda of West Chester responded

We're grateful for your 5-star feedback. Thank you for sharing, and for being our guest! It's always smooth sailing at Scott— we're glad to hear our friendly team made sure your service visit reflected that.

June 06, 2022

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Employee Rating

I brought my vehicle in with no appointment and Shiva took great care of me and my vehicle. The wait was minimal and service as usual was excellent. I will gladly be bringing my vehicle back. Thank you S took great care of me and my vehicle. The wait was minimal and service as usual was excellent. I will gladly be bringing my vehicle back. Thank you Shiva for professionalism and courteous service. More

by chriswisler

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 07, 2022 -

Scott Honda of West Chester responded

We're happy we could earn your satisfaction through 'professional and courteous' care— that's our promise! Thank you, Chris, for giving our team a 5-star shout out. We'll gladly welcome you back as our guest any time :)

June 06, 2022

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Employee Rating

Location is nice, service is very good, waiting areas are huge and clean, staffs are really nice. Thank you to SHIVA from service dept. She is very nice has a great guest services. huge and clean, staffs are really nice. Thank you to SHIVA from service dept. She is very nice has a great guest services. More

by Jhutama

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Cliff Ashamole

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Jun 06, 2022 -

Scott Honda of West Chester responded

Thanks for sharing the details that made your visit to Scott Honda so great. It's awesome learning how we can continue to provide 5-star experiences for you. For sure, comfort, convenience, and reliable service with a smile will remain part of our promise :)

June 04, 2022

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Employee Rating

Told Shiva about the problem with my driver’s side mirror and she looked it up, found there was a known issue, got the part, and scheduled me an appointment. My car was done quickly when I arrived for my ap and she looked it up, found there was a known issue, got the part, and scheduled me an appointment. My car was done quickly when I arrived for my appointment. I will always drive to Scott Honda as long as Shiva is there to take care of me. Worth the time and gas prices to make the trip!!! More

by Ann Schneider

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 06, 2022 -

Scott Honda of West Chester responded

Thanks for choosing Scott Honda, Ann! It's an honor to be the team you trust. And it means a lot knowing we're worth the trip, especially given the state of these gas prices! We're glad Shiva could get you back on the road quickly and safely, earning your total satisfaction :)

May 28, 2022

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Employee Rating

Shiva was awesome. Very attentive and helped me save a bit of money in the process! When I first pulled in the advisor present ignored me but Shiva noticed and helped m Very attentive and helped me save a bit of money in the process! When I first pulled in the advisor present ignored me but Shiva noticed and helped me right away. Thanks Shiva! More

by crupertjr

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Harlan Hanson, Geoff Rousak

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May 31, 2022 -

Scott Honda of West Chester responded

Thanks for being our guest, and giving us the opportunity to earn your 5-star satisfaction! At Scott Honda, we're committed to thoughtful service with a smile. And it's awesome learning Shiva's attentive customer care guaranteed your visit was smooth sailing :) We appreciate your feedback!