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Shiva Lawton
Shiva Lawton at Scott Honda of West Chester

Shiva Lawton | Page 6

Honda Service Advisor

Scott Honda of West Chester

706 Autopark Blvd
West Chester, PA 19382

5.0
64 Reviews
5.0

64 Reviews

Write a Review

64 Reviews of Shiva Lawton

May 27, 2022

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Employee Rating

Service department is efficient and thorough. Shiva is knowledgeable friendly. My oil was changed, car washed and I headed home. More

by Donna.carney3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 31, 2022

Scott Honda of West Chester responded

Hi Donna, thanks for being our guest! Your 5 stars mean a lot to us— and we're so glad our friendly team could earn them. It was our pleasure to make your routine maintenance easy through reliable, efficient service. We appreciate you!

May 17, 2022

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Employee Rating

I’ve been taking my car to Scott Honda for over 10 years. Shiva was by far the best service advisor I’ve ever had. Explained everything to me so I could understand letting me know what was best for my car. I More

by Marydudley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 18, 2022

Scott Honda of West Chester responded

We're proud to be the team you've trusted "for over 10 years," Mary! Thank you for being our guest. Your 5-star compliments have made our day— and Shiva will be happy to learn she's earned your trust. Our team looks forward to welcoming you back in the future! Until then, happy driving :)

May 12, 2022

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Employee Rating

Great service ! They took care of my tire in record time. Love Scott Honda! Definitely recommend them More

by gregfain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 13, 2022

Scott Honda of West Chester responded

Thanks for showing our team some love, Greg! We're grateful for your support. And it's awesome to learn our quick, reliable service has earned your total satisfaction. We appreciate you!

May 09, 2022

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Employee Rating

Shiva in service is excellent at her job and made the experience a positive one. More

by Ken of WC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 10, 2022

Scott Honda of West Chester responded

Hi Ken, thanks for being our guest! Your 5-star compliments made our day :) Shiva will be thrilled to learn she's earned your total satisfaction.

May 06, 2022

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Employee Rating

Great service really nice people and work was done correctly and when they said it would be done More

by Bgil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 09, 2022

Scott Honda of West Chester responded

Thanks for being our guest! We appreciate the opportunity to earn your total satisfaction. And your 5-star feedback means a lot to our team— thanks for sharing :)

May 05, 2022

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Employee Rating

They had me in and out very quickly and provided a great service with a detailed explanation of what was done and recommendations for the longevity of my car. More

by Brennonmorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 05, 2022

Scott Honda of West Chester responded

Thanks for visiting, Brennon! We're committed to quick, reliable service. It's awesome to hear our team delivered! Getting you back on the road quickly and safely, and keeping your car in great shape, is our goal.

May 03, 2022

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Employee Rating

The Service and Customer Service Departments were great. They were very helpful and professional. Thank you. More

by Maers9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wm. Mark Dennis

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May 04, 2022

Scott Honda of West Chester responded

Helpful and professional service is our promise. We're happy our team could earn your 5-star satisfaction :) Thanks for sharing your feedback!

April 05, 2022

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Employee Rating

Friendly fast service with a smile wait time was not too long Everyone from the gate man to the service rep and all were so friendly More

by Rustypat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 06, 2022

Scott Honda of West Chester responded

We appreciate your feedback! It's awesome to learn the details that made your visit to our Service Center so great :) As our guest, we want to treat you to 5-star experience— that definitely includes "friendly, fast service with a smile" :)

March 28, 2022

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Shiva was very friendly and great taking care of my problems. I was done quickly and she set up my next appointment when I was done. More

by bmellor3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 29, 2022

Scott Honda of West Chester responded

Thanks for sharing your 5-star compliments! Reliable service with a smile is our guarantee. We're thrilled to hear our friendly team got you back on the road in no time :)

March 27, 2022

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Employee Rating

I called Shiva and told her I had an issue with my tire. She told me I could come right into Express Service and get it replaced. I was in and out in 45 minutes. She is my hero. More

by Steven.gayo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Mar 28, 2022

Scott Honda of West Chester responded

We appreciate the kind words, Steven! Thanks for sharing. At Scott, we're committed to getting you back on the road quickly and safely. And our Express Service Center has plenty of "heroes" like Shiva to make that possible! We're glad we could help :)

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