Shelby Wiley
Shelby Wiley at Klaben Ford Lincoln
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Shelby Wiley

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
106 Reviews

Dealership Experience

5 yrs, 2 mos

Languages Spoken

English English

5.0

106 Reviews

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106 Reviews of Shelby Wiley

November 13, 2024

Dealership Rating
Employee Rating

I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11+ years now. Hig More

by fairyrain826
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

November 12, 2024

Dealership Rating
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Shelby Wiley is always such a pleasure to work with. Very friendly, informative, and super helpful More

by tanyamiller50
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

November 08, 2024

Dealership Rating
Employee Rating

Clean, fast. Did what they said. Took care of it professionally and completely clean the vehicle More

by tracer2u
Service Price Transparency
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Recommend Dealer
Yes

November 07, 2024

Dealership Rating
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Always a pleasure dealing with this with Shelby Wiley and this dealership's service department. More

by CRAIG.WILMINGTON
Service Price Transparency
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Recommend Dealer
Yes

November 06, 2024

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Great service and communication. Big thanks to the entire staff that assisted with my vehicle. More

by Tim.nida2
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Any of the techs that physically worked on my vehicle, did a great job.

October 24, 2024

Dealership Rating
Employee Rating

I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11 years now. High More

by fairyrain826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 21, 2024

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Great services, great people, all the workers are very friendly and helpful. Make me feel very comfortable More

by yimike1
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Recommend Dealer
Yes

Other Employees Tagged: Gavin Fano

October 10, 2024

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Employee Rating

Mona is always personable and efficient. Great communication. She always is very thorough in making sure my service visits cover everything my truck needs. More

by jwebb9211
Service Price Transparency
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Recommend Dealer
Yes

October 04, 2024

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Employee Rating

Klaben did a great job on my 19 Escape's routine maintance. Rob was attentive and communicative. More

by jcbenchek
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rob Simon

September 20, 2024

Dealership Rating
Employee Rating

Klaben is all about their customers. Service is personalized and exceptional. Shelby in service is knowledgable and super friendly More

by mtdisanto
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: David Klaben

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