Shawn Shahnawaz
Shawn Shahnawaz at Norm Reeves Honda Superstore Cerritos

Shawn Shahnawaz | Page 3

Lot Supervisor

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.7
87 Reviews
4.7

87 Reviews

Write a Review

87 Reviews of Shawn Shahnawaz

August 24, 2024

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Employee Rating

Asked only for an oil change but they ended up doing the whole multi inspection and tire rotation, after specifically asking them not to More

by kimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 26, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for leaving your feedback for us. We are disappointed to learn of your negative experience, and we understand your frustration. Please contact us when you are able to discuss your recent visit further. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

June 01, 2024

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Employee Rating

The guy who sell me a car relly nice guy I was preferred to go over there and buy car More

by samusa2213
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Reza Asnashari

Jun 04, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear you had a great experience with us. If you need anything else in the future, don't hesitate to reach out.

May 25, 2024

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Employee Rating

Susanna Yim. thank you so much for all of your help. It was actually great experience and you made it easy and awesome. Thanks for all the assist and I look for More

by Hazem Hummus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hossain Ahmed, Mazen Abdeh, Susanna Yim, Chandika De Silva , It’s absolutely great experience. Thank you so much for everything.

May 29, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear you had a great experience and look forward to assisting you again in the future.

May 16, 2024

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Employee Rating

Thank you to Shawn and Anthony y’all really made the process simple for us! More

by cholicosl21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana , Anthony Castro

May 17, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear Shawn and Anthony made the process simple for you.

April 26, 2024

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Employee Rating

Your sales persons Shawn and Hiosani cheat us , the car decide different price and sell on different price More

by georgealbert4242
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Hossain Ahmed

Apr 29, 2024

Norm Reeves Honda Superstore Cerritos responded

We're truly sorry to hear about your experience. Please reach out to us directly so we can address this matter promptly and ensure your complete satisfaction. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

April 19, 2024

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Employee Rating

Albert was very helpful throughout the process. I went in with my own expectations and I was not disappointed. Albert & Shahnawaz made it happen and I am thankful for their help. More

by Savio Simon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Albert Rosales

Apr 23, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience! We're delighted to hear that Albert and Shahnawaz provided excellent service. We appreciate your trust in us and look forward to serving you again in the future.

April 07, 2024

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Employee Rating

A very good dealership with a nice range of new Honda vehicles. Had a great experience More

by HP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexis Gomez

Apr 08, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear that you had a great experience at our dealership. If you ever need anything else, don't hesitate to reach out.

April 05, 2024

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Employee Rating

Excellent services and quick , people are so friendly and help you to do yuo paperwork easily, thanks . More

by prisi935
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Samantha Alejo

Apr 08, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with our team. Your satisfaction is our priority, and we appreciate your feedback!

November 10, 2023

Dealership Rating

STANLEY HAN is Very Best Person, Patient, Friendly, Professional Knowledge, Care , Wise & Honest… STANLEY very Helpful to make A Deal & I since 2013 I’ve been a Customer NORM REEVES HONDA CERRITOS, Gre More

by Lenny Damian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roberto Arteaga , Stanley Han, BRYAN SALAS, THANH & XAVIER

Nov 15, 2023

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words, Stanley! We're thrilled to have you as a valued customer since 2013, and we're dedicated to providing the best service and deals. Bryan Salas and our entire team appreciate your support. Drive safely!

October 28, 2023

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Employee Rating

Nathan and Shawn from sales were great. They weren't pushy at all. Frank from finance needs to work on his customer service. He rushed the finance part. It appeared like he just wanted us o More

by aquarius2372
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan Kohlhoff

Oct 31, 2023

Norm Reeves Honda Superstore Cerritos responded

Thank you for your feedback and for highlighting the positive experience with Nathan and Shawn. We apologize for any inconvenience you experienced during the finance process. We'll address this to ensure a smoother experience for our future customers. Your input is valuable to us, and we appreciate your business.

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