Shawn Kelly

This dealership has people that treat the customers with respect and care. Both sales and service people are attentive and answer all questions truthfully and openly without hesitation. Comparing BMW of Sa respect and care. Both sales and service people are attentive and answer all questions truthfully and openly without hesitation. Comparing BMW of Sarasota to BMW of Wesley Chapel, I will only recommend BMW of Sarasota!! More

by ct.garcia0513 Verified Customer Verified Customer

Report | Print

I had a great experience at BMW of Sarasota. From the time I contacted the dealership to request availability were selling to the final transaction, everything was seamless. Lisa is awesome! She From the time I contacted the dealership to request availability were selling to the final transaction, everything was seamless. Lisa is awesome! She has excellent customer service and was always available whenever I had questions. Talal was great as well and helped to make my purchase transaction smooth and timely. I also want to thank Shawn for his willingness to work out a deal with me. I am loving my BMW X1—it looks very clean, no scratches, no visible marks, low mileage, and an excellent purchase price. More

by swtgapeach91 Verified Customer Verified Customer

Report | Print

All the employees are professional and customer service focused. It is a pleasure to do business with them. focused. It is a pleasure to do business with them. More

by jholt016 Verified Customer Verified Customer

Report | Print

Was sold an platinum extended warranty which covers nothing, service advisor no help bad option. nothing, service advisor no help bad option. More

by jp6925 Verified Customer Verified Customer

Report | Print

Amazing service and people. I was assisted by Cameron (service advisor) who did absolutely everything I asked for and it was done very punctually as well. This was great and I w I was assisted by Cameron (service advisor) who did absolutely everything I asked for and it was done very punctually as well. This was great and I would recommend for anyone to be his client for his professionalism, and attitude towards me during my appointment. More

by RMUCCI181 Verified Customer Verified Customer

Report | Print

Extremely knowledgeable about their product and very professional in all aspects of all BMW’s. professional in all aspects of all BMW’s. More

by joebudrusso Verified Customer Verified Customer

Report | Print

Friendly professional service provided. Salesman Shawn and Genius Austin should be commended. Overall, a pleasant experience!! Salesman Shawn and Genius Austin should be commended. Overall, a pleasant experience!! More

by ncjimbob Verified Customer Verified Customer

Report | Print

Sales Representative had wonderful customer service. The Dealer had beautiful vehicles to choose from and in good condition. Finance Department needs more training in customer service. The Dealer should The Dealer had beautiful vehicles to choose from and in good condition. Finance Department needs more training in customer service. The Dealer should make the process easier on the customer and consider taking Bank Drafts. Credit Unions offer a lower interest rate than what the dealer offers. BMW of Sarasota Interest Rates were not even comparable. BMW Of Sarasota Dealer Fees are Higher compare to Local Dealers and even in Dealers in Miami. More

by MM Verified Customer Verified Customer

Report | Print

Everyone I dealt with at the dealership was extremely professional and knowledgeable at the vehicles. professional and knowledgeable at the vehicles. More

by joebudrusso Verified Customer Verified Customer

Report | Print

Excellent experience. He was a pleasure to work with and extremely knowledgeable about the vehicle. He was a pleasure to work with and extremely knowledgeable about the vehicle. More

by sdomino32 Verified Customer Verified Customer

Report | Print