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Shawn Hooe
Shawn Hooe at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Shawn Hooe | Page 34

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
349 Reviews
4.9

349 Reviews

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349 Reviews of Shawn Hooe

April 11, 2024

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Employee Rating

Beautiful dealership and I had a wonderful time visiting with sales and service people while they got my new car ready. More

by JMELTON3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Nick Huff, Bryan Stanley, David Stokes, Russell Fox , Andrew Baier, Paul Johnson

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Apr 12, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 08, 2024

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Employee Rating

From the purchase to all maintenance needs, the staff has been excellent. Highly recommend James Wood More

by caeubank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 11, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 08, 2024

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Employee Rating

Good job by Shawn excellent job by men working to service my truck. Great job all round. More

by rdurhamrosston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 11, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with Shawn and my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 06, 2024

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Employee Rating

Karen is amazing! Love doing business with her. She always takes the best care of me More

by superbee777
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Karen Pattison, Asa Johnson Jr, Chad Huddleston

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Apr 09, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Tthank you for taking the time to share your feedback. Each employee is a valued member of the James Wood Chevrolet Buick GMC Decatur team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 06, 2024

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I had a tire suddenly going flat in a hurry . . Thank the Lord above I was close to James Woods. Shawn was a life saver got my tire ordered... He was courteous and went above and beyond to make su More

by Tocojo3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 09, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide every customer with exceptional service, and I am extremely happy to hear that Shawn was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 04, 2024

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Employee Rating

Thanks to all who worked hard to push through on my approval on Buick Enclave More

by pebblesnbambam2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Ward, Jeffrey Bockemehl , Beau Bell, Drew Ward

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Apr 05, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 02, 2024

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Employee Rating

We have a lot of confidence in the Service Department at James Wood Decatur. They are very professional and communication is thorough. Our advisor Shawn listened to our needs and took great care to make sur More

by jbpeg331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 04, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the awesome feedback! You're right, Shawn is an excellent service adviser and we appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 30, 2024

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Always very fast and friendly. Every time I go here they treat me as family! More

by CTKNAPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 02, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to share your kind words about your experience at James Wood Chevrolet Buick GMC Decatur! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 28, 2024

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Employee Rating

Work on my car is always done in a prompt and courteous manner. If something comes up during service I am notified before any other work is done. More

by LARichey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 29, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 28, 2024

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Employee Rating

I think I was scammed the dealership or person responsible for Idea that a cat circumvented the warranty and 48 month battery charging me with 600.00 Bill for a new battery and did not replace b More

by BARRYPEPPER18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 30, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing this review regarding your experience with us, Barry. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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