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Shawn Hooe
Shawn Hooe at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Shawn Hooe | Page 34

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
343 Reviews
4.9

343 Reviews

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343 Reviews of Shawn Hooe

April 02, 2024

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Employee Rating

We have a lot of confidence in the Service Department at James Wood Decatur. They are very professional and communication is thorough. Our advisor Shawn listened to our needs and took great care to make sur More

by jbpeg331
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Recommend Dealer
Yes
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Apr 04, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the awesome feedback! You're right, Shawn is an excellent service adviser and we appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 30, 2024

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Always very fast and friendly. Every time I go here they treat me as family! More

by CTKNAPP
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Recommend Dealer
Yes
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Apr 02, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to share your kind words about your experience at James Wood Chevrolet Buick GMC Decatur! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 28, 2024

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Work on my car is always done in a prompt and courteous manner. If something comes up during service I am notified before any other work is done. More

by LARichey
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Recommend Dealer
Yes
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Mar 29, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 28, 2024

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I think I was scammed the dealership or person responsible for Idea that a cat circumvented the warranty and 48 month battery charging me with 600.00 Bill for a new battery and did not replace b More

by BARRYPEPPER18
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Recommend Dealer
No
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Mar 30, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing this review regarding your experience with us, Barry. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 28, 2024

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Highly recommend Shawn Hooe, very professional and NICE. Got the job done. Thank you very much. More

by PLAMPLEY0103
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Recommend Dealer
Yes
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Mar 29, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

It’s great to know that Shawn provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 24, 2024

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I actually typically love this dealership and Shaun in fact use him vs Hyundai across the street but I understand giving a higher review may make this comment go unnoticed. So purchased 4 tires and had th More

by VIKKIILA
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Recommend Dealer
No
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Mar 26, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We’d like to thank you for sharing details of your recent experience at our dealership, Vikkiila. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience in further and work towards a resolution. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 22, 2024

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What else can I say besides…. Fantastic, friendly, attentive, and understanding of all our needs. More

by edwardpecina80
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Mayfield, Asa Johnson Jr, Chad Huddleston, Nick Huff, Sam Lara

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Mar 25, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate the kind words, Edward. I look forward to seeing you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 21, 2024

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My truck goes no where but James Wood for any service it needs. I could not say enough good things about Shawn and the service department. More

by lissal1981
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Recommend Dealer
Yes
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Mar 22, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for the wonderful review of your experience at James Wood Motors! Shawn is one of the best at his profession, and I feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 20, 2024

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It’s seamless transaction from the time I arrived to check out time. AAA plus service More

by EDY.GALVAN
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Recommend Dealer
Yes
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Mar 22, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your feedback about your experience with us, Edy. I'm glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 16, 2024

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Love this dealership. Bought my vehicle from them 7 years ago and have it serviced there too! They are very reasonable, reliable and honest things that are hard to find! More

by carriekautz59
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Recommend Dealer
Yes
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Mar 19, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Carrie. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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