Shaun Galicinao | Page 3

Shawn G. was very timely and a pleasure to work with. He provided excellent service was very timely and a pleasure to work with. He provided excellent service More

by WKISHBAUGH Verified Customer Verified Customer

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Advisors are professional and personable. However, work still not done after several visits. Fuel door repair and rear wiper replacement not done. Disappointed with windshield replacement as However, work still not done after several visits. Fuel door repair and rear wiper replacement not done. Disappointed with windshield replacement as windshield glass is defective. Kudos to glass department for replacing the first windshield that was more severely defective. Toyota should not be manufacturing defective glass and the fact that two separate windshield have the same defect points to manufacturing problem. Perhaps I should’ve used OEA glass instead. There are other disappointments with the last three service visits but these are minor. More

by LARRYJ100 Verified Customer Verified Customer

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Since my purchase of a Toyota Corolla in 2016, I have been very happy with the service department. Shaun is always very professional and he always provides accurate estimates and tells me about promotion been very happy with the service department. Shaun is always very professional and he always provides accurate estimates and tells me about promotions when appropriate. More

by LASOURCE02 Verified Customer Verified Customer

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We are satisfied with the work that was done and everyone was friendly and helpful everyone was friendly and helpful More

by NINACHITO Verified Customer Verified Customer

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My advisor for the appt - Shaun C, made this car service appt really great experience. He was friendly, knowledgeable and helpful in choosing the right services for my car maintenance. He also set expectat appt really great experience. He was friendly, knowledgeable and helpful in choosing the right services for my car maintenance. He also set expectations that were easy to understand. Great customer experience! More

by BINNY H Verified Customer Verified Customer

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I'm an Uber driver, so I bring my 2022 Sienna Hybrid to Findlay Toyota almost every month. Service is always done with an estimated time that matches their promise. I know I can count on keeping a reliabl Findlay Toyota almost every month. Service is always done with an estimated time that matches their promise. I know I can count on keeping a reliable schedule when I sevice there. More

by D.SHAPIN Verified Customer Verified Customer

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Service is very good and Shaun pretty much explained everything that needs to be done everything that needs to be done More

by ICUK44 Verified Customer Verified Customer

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This is my third car at Findlay and service has always been adequate. At times excellent and at times poor. Shaun (Service Advisor) is new to me and is very nice. I have always used Xavier Walker and am s been adequate. At times excellent and at times poor. Shaun (Service Advisor) is new to me and is very nice. I have always used Xavier Walker and am so sorry to hear about his accident. I hope he recovers soon. But now for my comments on this service. All went well until I went to retrieve my car at the cashier's desk. That's when I found out that things changed and now the service advisor takes payments when service is finished. So I left TWO cashiers who were doing nothing to sit at my Service Advisors desk for over 5 minutes while he was busy with another customer. What is wrong with y'all!!!??? A busy Service Advisor shouldn't be taking payments while TWO cashiers sit idle. What a screwed-up system! Who ever thought that one up should be fired! Get the payments back with the cashiers where it has always been. More

by JIMVALKENBURG75 Verified Customer Verified Customer

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Comfortable and clean place to get auto service. People are friendly. Coffee is good too. People are friendly. Coffee is good too. More

by EVETSV Verified Customer Verified Customer

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Absolutely love the dealership as a whole… Sakes, financing, registration…. customer service, has been excellent. financing, registration…. customer service, has been excellent. More

by MICHAEL@MICHAELPEREA.COM Verified Customer Verified Customer

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