Shannon Milliano | Page 4

He was great! Friendly, informative, kind and wonderful customer service. Will tell other women he is a safe man to work with! Friendly, informative, kind and wonderful customer service. Will tell other women he is a safe man to work with! More

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Excellent service excellent customer service thanks Shannon for being so kind and helpful! I’ll definitely return for my future needs thank you Shannon for being so kind and helpful! I’ll definitely return for my future needs thank you More

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Went for an oil change, the experience was great. We were able to get the oil change and a service plan! We were able to get the oil change and a service plan! More

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Shannon was very helpful and knowledgeable with the repairs needed for my vehicle. Will be the only person I use for servicing my vehicles. repairs needed for my vehicle. Will be the only person I use for servicing my vehicles. More

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Shannon was friendly and helpful with following up on my cars needs. Great at keeping me updated on progress. cars needs. Great at keeping me updated on progress. More

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Since we bought our VW, Our service experience with Shannon has been nothing short of amazing! Shannon has been nothing short of amazing! More

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Shannon was super! He understood my problem and went above and beyond to get it fixed. All service reps should be this good. He understood my problem and went above and beyond to get it fixed. All service reps should be this good. More

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Had my emissions checked today at the Dean Team (Ballwin) location and the service team was excellent. I was greeted as soon as I pulled up, checked in right at my car, and shown to the waiting area with cof location and the service team was excellent. I was greeted as soon as I pulled up, checked in right at my car, and shown to the waiting area with coffee and snacks. The whole process was quick—under 30 minutes. Everyone was kind, professional, and efficient. I’d definitely recommend them. More

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Shanon was extremely helpful and kind! We had a bit of an emergency with a drill bit in our tire. And we were needing to head out of town!! They squeezed us in and got it fixed! Excellent We had a bit of an emergency with a drill bit in our tire. And we were needing to head out of town!! They squeezed us in and got it fixed! Excellent customer service! More

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I want to give a huge shoutout to Shannon! Every single time I’ve had an issue or concern, he has gone above and beyond to make sure I’m completely taken care of. What really stands out is Every single time I’ve had an issue or concern, he has gone above and beyond to make sure I’m completely taken care of. What really stands out is how stress-free he makes the entire process. He takes the time to explain things, follows through, and makes sure I’m comfortable every step of the way. I never feel rushed or brushed off — I feel genuinely cared for. Customer service like this is hard to find, and it’s the reason I continue to come back. If you’re looking for someone who truly looks out for you and treats you with respect, he’s the one. More

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