

263 Reviews
Write a Review263 Reviews of Shanna Elder
October 03, 2025
Bringing my newer car in ihas been a pleasure. I am treated with respect and problems and solutions are explained to me. I have total faith in this entire group of employees at Subaru of Columbia. I am treated with respect and problems and solutions are explained to me. I have total faith in this entire group of employees at Subaru of Columbia. More
Other Employees Tagged: Richard Nixon, J.R. Cochran, Meredith Kay, River Hopkins, Ethan Weathers
October 02, 2025
Service manager does not know the software associated with the Forester Touring package. Tried to tell me that the auto engine shutoff was Saftey related. with the Forester Touring package. Tried to tell me that the auto engine shutoff was Saftey related. More
Other Employees Tagged: Taressa Austin, J.R. Cochran, River Hopkins, Ethan Weathers
October 01, 2025
Columbia subaru always takes good care of my ascent. Any issue they listen and find a solution. Any issue they listen and find a solution. More
Other Employees Tagged: River Hopkins, Ethan Weathers
September 30, 2025
Great friendly service and it was prompt! I will definitely refer friends to Columbia Subaru! Thanks much!! I will definitely refer friends to Columbia Subaru! Thanks much!! More
Other Employees Tagged: River Hopkins, Ethan Weathers
September 30, 2025
Your on-line “check on your car status” always pulls up an error message, so have to call an error message, so have to call More
Other Employees Tagged: Richard Nixon, J.R. Cochran, River Hopkins, Ethan Weathers
September 28, 2025
River always sees to it that I get my car in on time and keeps me informed and car is ready on time. Makes it easy keeps me informed and car is ready on time. Makes it easy More
Other Employees Tagged: J.R. Cochran, River Hopkins, Ethan Weathers
September 16, 2025
When I called on a Thursday to ask if I could get my car in for service as I was leaving town the following Friday, I was told they would do what they could and that it would be in between other services fo in for service as I was leaving town the following Friday, I was told they would do what they could and that it would be in between other services for customers already scheduled. I dropped it off the following morning and was provided a loaner. By Monday afternoon, I received a text to say the job was complete. My Crosstrek runs better than ever! Thank you to the crew at University Subaru for all you did. You’ve earned a loyal customer and I will tell everyone I know. More
Other Employees Tagged: River Hopkins, Ethan Weathers
September 12, 2025
I don’t want to write 15 words but I’m not going anywhere near that anywhere near that More
Other Employees Tagged: River Hopkins, Ethan Weathers
August 30, 2025
I had great service & is easy to get an appointment. The dealer did send too many reminders of my appointment. The dealer did send too many reminders of my appointment. More
Other Employees Tagged: River Hopkins, Ethan Weathers



