Shanna Elder | Page 27

Could be a little faster but was better this time. I miss not get a paper checklist of the check of all the systems for my records. Also no windshield tag showing the next oil change. I miss not get a paper checklist of the check of all the systems for my records. Also no windshield tag showing the next oil change. More

by SMCOLVIN51 Verified Customer Verified Customer

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Basic service at best. Seemingly little interest in my voiced concerns or those written on service ticket. They were not addressed at all. Seemingly little interest in my voiced concerns or those written on service ticket. They were not addressed at all. More

by HLHDAD Verified Customer Verified Customer

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Always well served and cared for when working with the team at Columbia Subaru. That was only 14 words so here’s this. team at Columbia Subaru. That was only 14 words so here’s this. More

by ALISCA.DEHAVEN Verified Customer Verified Customer

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Always top-notch service from this team! They do their job and always go the extra mile to insure any problem I have is handled! They do their job and always go the extra mile to insure any problem I have is handled! More

by MIZZOUSTEVENSL Verified Customer Verified Customer

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Shanna was very friendly and helpful. Meredith came out of her office to ensure another customer was taken care of when Shanna was getting my car and River was on the phone with a differe Meredith came out of her office to ensure another customer was taken care of when Shanna was getting my car and River was on the phone with a different customer. This might seem small, but it demonstrates good teamwork and putting the customers first. More

by SSACHS1 Verified Customer Verified Customer

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I have always had a great experience with the service department. Shanna seems to be my go to person but everyone in the service department have helped me out when needed. department. Shanna seems to be my go to person but everyone in the service department have helped me out when needed. More

by R.HALTER1955 Verified Customer Verified Customer

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Great people to work with, easy to get too. Work is always done correct. Nice clean waiting area. Work is always done correct. Nice clean waiting area. More

by ATBAUGHMAN Verified Customer Verified Customer

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Absoutly the Best Dealer & Service Department we have ever dealt with. 8 vehicles purchased there! ever dealt with. 8 vehicles purchased there! More

by SVORHEES1 Verified Customer Verified Customer

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I appreciate their assistance in resolving my seat issue and covering the cost when it was slightly outside of warranty. and covering the cost when it was slightly outside of warranty. More

by REBECCAC1 Verified Customer Verified Customer

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The service department was ready for my appointment, was clean and easy to access and the tech was eager to get started. The waiting area was clean, had comfortable chairs, had food and beverages and was ar clean and easy to access and the tech was eager to get started. The waiting area was clean, had comfortable chairs, had food and beverages and was arranged in an area that wasn't noisy. Shanna actually took the time to read my notes about what I needed fixed and then talked with me about it at my appointment. They had the part, was able to fix it then instead of needing a return appointment, and completed my service appointment also. More

by redcyn1101 Verified Customer Verified Customer

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