Shanna Elder
Shanna Elder at Subaru of Columbia

Shanna Elder | Page 28

Service Advisor

Subaru of Columbia

1200 Interstate 70 Dr SW
Columbia, MO 65203

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4.8
307 Reviews
4.8

307 Reviews

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307 Reviews of Shanna Elder

August 17, 2024

Dealership Rating
Employee Rating

Friendly and knowledgeable Staff. Prompt and courteous Service Staff. Fair prices for work completed. On time. More

by KNINE123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 15, 2024

Dealership Rating
Employee Rating

Routine maintenance is easy to schedule online. For once, a coupon came the day before the service and it was honoreded. They kept me informed of the status. More

by LJ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

August 15, 2024

Dealership Rating
Employee Rating

Everyone was more than helpful. I hated to have to leave my car, but I was given a loaner for the week. So very nice and answered every silly, little question I had. More

by CHILDPLAY93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 14, 2024

Dealership Rating
Employee Rating

Subaru of Columbia is very professional and always makes me feel valued as a customer. More

by HARVESTERMATT937
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wade

August 14, 2024

Dealership Rating
Employee Rating

The service was prompt and it was dependable. I was quite happy with the whole experience. More

by MINTURNN
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins

August 13, 2024

Dealership Rating
Employee Rating

Very thoughtful and very helpful throughout the transaction. I appreciated the use of a car while they took care of mine. More

by NANAHOEF1109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 13, 2024

Dealership Rating
Employee Rating

No issues got me right in and the waiting area was nice and well stocked with treats More

by CHARLOTTECLEMENT22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 10, 2024

Dealership Rating
Employee Rating

Excellent customer service! ! Ethan and others handled the regular oil change and replaced my windshield without a hitch. More

by BWHITESIDES55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins, Ethan Weathers

August 10, 2024

Dealership Rating
Employee Rating

The team at Subaru always very professional. River and Shanna had me in and out in 30 minutes. More

by KATHY.KATHY1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins

August 09, 2024

Dealership Rating
Employee Rating

The staff are amazing & super friendly! They took our car in without an appointment. We had the oil change/ tires rotated in no time. More

by BUCKLEW2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins, Ethan Weathers

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