Dealer Reviews
Cars for Sale
Dealer Log In
Shanna Elder
Shanna Elder | Page 2
Service Advisor
Subaru of Columbia
1200 Interstate 70 Dr SW
Columbia, MO 65203
307 Reviews
307 Reviews
Write a Review
307 Reviews of Shanna Elder
Verified Customer
March 08, 2026
People were friendly, waiting area clean, service personnel knowledgeable about my car.. good service experience personnel knowledgeable about my car.. good service experience More
by NONE31
Other Employees Tagged: River Hopkins, Ethan Weathers
February 15, 2026
Absolutely incredible service; had an unannounced issue; dealt with it immediately! They always treat me so very considerately yet I do not feel overcharged at all. dealt with it immediately! They always treat me so very considerately yet I do not feel overcharged at all. More
by NancyCarper
February 05, 2026
Very professional and courteous. Always understanding and respectful. Waiting room is clean and well stocked with beverages and snacks. Always understanding and respectful. Waiting room is clean and well stocked with beverages and snacks. More
by Egduffey
Other Employees Tagged: River Hopkins, Ethan Weathers
January 30, 2026
Great service, wonderful accommodating personnel, wouldn’t keep going back if i didn’t appreciate their work. wouldn’t keep going back if i didn’t appreciate their work. More
by Bajadan9003
Other Employees Tagged: River Hopkins, Ethan Weathers
January 25, 2026
Subaru of Columbia is very easy to deal with. They allow you to browse through the store and lot without following you around and pressuring you. They answer all of your questions and are extreme They allow you to browse through the store and lot without following you around and pressuring you. They answer all of your questions and are extremely knowledgeable and friendly. They give you the information you need to make up your mind More
by RODODAVIS53
Other Employees Tagged: Nicholas Nixon, River Hopkins, Ethan Weathers
January 22, 2026
The most knowledgeable and caring people that I have ever worked with. Everyone from Service and Sales have been fantastic. I have a problem with memory, but I will do my best to highlight a few. Kyle Gunn worked with. Everyone from Service and Sales have been fantastic. I have a problem with memory, but I will do my best to highlight a few. Kyle Gunn has been the best sales person i have ever. Met. His reassuring and kind character has been invaluable. He didn't hide away after making the sale. He has coordinated service, loaner cars, and contacts. I wish I could remember the name of the most spectacular service department resource. I only had 1 service need, and Meredith kept me in the loop and worked as an advocate for me. I am very sad that I am not longer able to drive, but again Kyle and his team worked to buy my car back. I am very lucky that my last car was a Subaru. Thank you all. More
by DDHAMPTON59
Other Employees Tagged: Kyle Gunn, Aaron Scrivener, Josh Harvey, Meredith Kay, River Hopkins, Ryan Samp, Ethan Weathers
January 18, 2026
Good customer service and timely work done Not long ttime wait service is excellent clean ttime wait service is excellent clean More
by Atif
Other Employees Tagged: River Hopkins, Ethan Weathers
January 14, 2026
Staff are friendly, easy to talk with and promptly fix your car. Highly recommend their services. your car. Highly recommend their services. More
by DSPALD
Other Employees Tagged: River Hopkins, Ethan Weathers , Jonsthon
January 08, 2026
Everyone was super easy to work with. We really appreciated them going the extra mile so we could take the car home that day. We live 1.5 hours from Columbia and were pleased we didn’t ne We really appreciated them going the extra mile so we could take the car home that day. We live 1.5 hours from Columbia and were pleased we didn’t need to make another trip up. More
by MLACM
Other Employees Tagged: River Hopkins, Ethan Weathers
