Shane Gibb

Shady and misleading. Felt like I was bothering them with a simple question. Accessories on truck were removed without my knowledge considering it was a online purchase. Felt like I was bothering them with a simple question. Accessories on truck were removed without my knowledge considering it was a online purchase. More

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Good customer service, not pushy, they stand behind their warranty. No reason to go to any other dealership. warranty. No reason to go to any other dealership. More

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I like the fact that they take care of you plus free yearly power train inspection for free along with annual state inspection. yearly power train inspection for free along with annual state inspection. More

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First, i want to start by saying everyone is SO NICE! !! This has been the worst car buying experience of my life. It had a few preexisting conditions that took 2 months to rectify including the catalytic !! This has been the worst car buying experience of my life. It had a few preexisting conditions that took 2 months to rectify including the catalytic converter and O2 sensors failing. my car smells like rubber and i drive normally, grandma-ish if you will so its not me driving crazy. My CarPlay radio didn’t work upon purchase and they had me come four times to try and fix it until they finally replaced it on the fifth visit. I live 50 minutes away, its not convenient or fun going there. Also, they talked me into a warranty that does absolutely nothing, a waste of $3500 that I wish I could get back. There is no negotiation on the price of the car meaning I paid and paying entirely too much compared to how much the car is worth More

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They are very professional and courteous. They seem to care about the vehicle as much as I do. The annual check up blew my mind. I think they really care and stand behind what they say. They seem to care about the vehicle as much as I do. The annual check up blew my mind. I think they really care and stand behind what they say. More

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The dealership works with the customer to provide the needs during the purchasing process and during vehicle service. As a female, its nice to have a lounge to wait when my car is being serviced. The re needs during the purchasing process and during vehicle service. As a female, its nice to have a lounge to wait when my car is being serviced. The refreshment center is also a bonus. More

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Ryan was very friendly, helpful and easy to work with. I recommend him as a sales person. The process went well. I recommend him as a sales person. The process went well. More

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Knowledgeable and transparent are two words I would use to describe my experience with Shane. Ideally, you would hope any major issues with your car would be kept at a minimum, but each time I’ve had to br to describe my experience with Shane. Ideally, you would hope any major issues with your car would be kept at a minimum, but each time I’ve had to bring my car in I’ve been taken care of respectfully and without feeling I was being taken advantage of like many other dealerships I’ve experienced. More

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The maintenance department was very friendly, fast and friendly. I asked for a transmission service and instead of taking my money they told me it wasn’t due yet and to schedule it next service. friendly. I asked for a transmission service and instead of taking my money they told me it wasn’t due yet and to schedule it next service. More

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