Shalymov Isaac

Same great service as I’ve always received at Acura in Lakeland Thank you again Lakeland Thank you again More

by Gunilla Verified Customer Verified Customer

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Same great service as I always receive at the Acura in Lakeland Thank you again Lakeland Thank you again More

by Gunilla Verified Customer Verified Customer

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Good experienced technicians and solving problems quickly. Highly recommended and will go back for any other service needs. quickly. Highly recommended and will go back for any other service needs. More

by Robert Verified Customer Verified Customer

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No good service no communication the customer the no back the dealer no good. Custome back the dealer no good. Custome More

by lymariebonilla7 Verified Customer Verified Customer

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Is the worse place to go. No point if making an appointment when they don’t honor it. You get a 7 am appointment and its 10 am and your car has not been touched. Then the mana No point if making an appointment when they don’t honor it. You get a 7 am appointment and its 10 am and your car has not been touched. Then the manager wants to give you a sorry excuse saying “That’s the Way it is every where” or “ We only have 1 person that deals with EV cars. Sorry Chrisy NOT the CUSTOMERS problem! More

by aracelyfr2011 Verified Customer Verified Customer

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They overcharge, misdiagnose and lie to their customers. Terrible remedy process. I would not recommend if you care about your financial well-being Terrible remedy process. I would not recommend if you care about your financial well-being More

by truthhuntr Verified Customer Verified Customer

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Shalymov and Regal were great and easy to deal with. Prices were right inline with everyone else for the same tire. Prices were right inline with everyone else for the same tire. More

by brian@briansoutdoorworld.com Verified Customer Verified Customer

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Unfortunately, every experience I’ve had with the service department at Regal Acura has been a disappointment. From poor communication to long wait times and a lack of updates, it’s clear there are serious i department at Regal Acura has been a disappointment. From poor communication to long wait times and a lack of updates, it’s clear there are serious issues with how this department operates. Each time I bring my vehicle in, I hope for an improved experience, but the same problems persist: • I’m left in the dark about the status of my vehicle, with little to no proactive communication. • Service times consistently run longer than promised, without explanation or apology. • Customer service feels impersonal, as though my concerns are not a priority. Owning an Acura comes with the expectation of premium service, but that has not been my experience here. I hope the management team takes these concerns seriously and implements changes to improve the quality of service. Loyal customers deserve much better. More

by TANYANRIO Verified Customer Verified Customer

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Thank you Shaly for your help. I waited less time as anticipated. The rims came out amazing. I waited less time as anticipated. The rims came out amazing. More

by dazanayaife Verified Customer Verified Customer

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At this point, I can’t remember his name, but the last gentleman who assisted me when I was, there was amazing so thoughtful, super informative, and great communicator. I really felt heard. gentleman who assisted me when I was, there was amazing so thoughtful, super informative, and great communicator. I really felt heard. More

by Rocky Verified Customer Verified Customer

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