Shai Nadav
Shai Nadav at Paul Conte Cadillac

Shai Nadav | Page 4

Service Manager

Paul Conte Cadillac

169 W Sunrise Hwy
Freeport, NY 11520

Contact Me
4.5
307 Reviews

Dealership Experience

24 yrs

Languages Spoken

Hebrew Hebrew

4.5

307 Reviews

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307 Reviews of Shai Nadav

September 26, 2025

Dealership Rating
Employee Rating

Never disappointed whenever I go to Conte Cadillac for service. Ryan always gets me in and out quickly. More

by gsilvis1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Gimenez

September 11, 2025

Dealership Rating
Employee Rating

Everything was wonderful from start to finish! Customer service at its best, great experience as always! More

by MBUTTON0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat McCabe, Christine Rudden, John Cusumano , Omar Azizi

August 23, 2025

Dealership Rating
Employee Rating

I recently (7/15/25) had an appointment with the service department, John Cusumano, specifically. John, true to his word (as usual), had me in and out, with a NYS Inspection, within 45 minutes. John has bee More

by LCLRRT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cusumano

August 11, 2025

Dealership Rating
Employee Rating

My car was in the shop 3 MONTHS WAITING FOR A PART ! This was unacceptable . The loaner car would not let me use my ez pass charging me inflated rates for tolls . Lastly my loaner car was repossessed More

by mhoschander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 18, 2025

Paul Conte Cadillac responded

Thank you for your feedback. I am very sorry you had an issue with manufacturer related part delays. I assure you that the delays are beyond our control. To help protect our customers from toll penalties and fees, our loaner vehicle license plates are registered with the toll agency. To avoid being charged twice, we recommend not displaying your own toll pass that is associated with your vehicles license plate. I'm sorry for any inconvenience or higher toll rate this may have caused you. . Due to insurance regulations, loaner vehicles are not permitted to contracted for more than 30 days without renewing. I am sorry for any inconvenience this may have caused. I hope that accommodation of delivering your vehicle to you after it was completed minimized the disruption for you. If you would like to speak about these issues again please contact me. Shai Nadav Service Director 516.868.0530

August 06, 2025

Dealership Rating
Employee Rating

I don’t have to write 15 words, I was Pleased with the Service, from the Start…..2019 . Keep up the great Service. More

by PAROLE772
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christine Rudden, Frank Gioia, Timothy Hardway, John Cusumano, Nayeli Escamilla , Danny Giannini in Service, Ryan Gimenez

July 23, 2025

Dealership Rating
Employee Rating

Paul Conte has always been a great dealership through which to get our leased cars. We’ve been with them for 15 years. More

by TWINSSHANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cusumano , Ryan Gimenez

June 18, 2025

Dealership Rating
Employee Rating

Excellent service. Nelson worked hard to find the right lease deal that would fit our budget. More

by Dean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christine Rudden, Frank Gioia, Nelson Galeano, John Cusumano, Nayeli Escamilla , Omar Azizi, Danny Giannini in Service, Ryan Gimenez

June 10, 2025

Dealership Rating
Employee Rating

Nice friendly People . Bagels are good and fresh ! Coffee is also good ! I Like that they have half and half ! More

by DONALDKASTEN327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christine Rudden, John Cusumano, Nayeli Escamilla , Danny Giannini in Service, Ryan Gimenez

June 04, 2025

Dealership Rating
Employee Rating

I've been leasing and servicing my cars at Paul Conte for almost 15 years. Excellent staff, from sales to service, top notch. More

by ronsaraco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Giannini in Service, Sam Manning

May 24, 2025

Dealership Rating
Employee Rating

The staff is very polite,friendly and helpful. The facility is always clean and neat. The service is excellent in a fashionable amount of time. Will continue my relationship in the future. More

by MAXIMA5037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Giannini in Service, Ryan Gimenez

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