Shai Nadav | Page 31

Awful to superb because of Danny Gianinni/Shai Nadav We initially brought our 2006 Cadillac Deville in for service on 6/27/14 because of an awful loud noise it made while braking and shaking at 50-60 MPH We initially brought our 2006 Cadillac Deville in for service on 6/27/14 because of an awful loud noise it made while braking and shaking at 50-60 MPH. I was told it was the transmission and the routers. So a new transmission was installed and the routers refinished. I paid $919.28 and my car sounded and rode as if nothing was done. I brought it in 2 more times, the final time the routers were replaced, still no resolution of the issue. My husband and I have owned a Cadillac for the past 20 years or so and have always been very satisfied when working with Danny Giannini. But we were not satisfied with the work done this initial service visit and Danny was NOT the one taking care of us, he was not working at that time. We didn't bring the car back for a few months as I thought the routers perhaps just needed to be broken in. Since it did not get better, we brought the car to a personal mechanic and he drove the car and said it was the routers. He did no work on the car, we just got his opinion. My husband called Danny Giannini, the gentleman who always took care of our car for service. He finally got everything taken care of. He spoke with the service manager, Shai Nadav, who waived all charges for the service. We cannot say enough about Danny. He has always ensured good service, always kept us informed of any work that needed to be done and got our approval prior to working on the car. We have always been satisfied with the service when Danny was on the case. And now my car runs like a Cadillac, smooth and quiet! And we commend Shai for waiving the fee on the last service, it was the right thing to do. Please ensure that Danny and Shai are acknowledged for their professionalism and customer service. It is because of them that we will not hesitate to recommend Paul Conte Cadillac for service as well as car purchase. More

Print

Outstanding Service Provider Mr. Shai Nadav demonstrated outstanding professionalism. He evaluated the problem and promptly provided service to remedy the issue. The dealership re Mr. Shai Nadav demonstrated outstanding professionalism. He evaluated the problem and promptly provided service to remedy the issue. The dealership receptionist Christine Rudden who took my initial call provided me the opportunity to give the history of the problem. She also provided me the opportunity to bring my new Caddy in for an evaluation immediately even though I did not purchase it there. I'm visiting from out of town. It was such a relief to find such a competent service provider. I intent to have service provided This dealership when I am in this part of area. Thank you. More

Print

"BEST CADILLAC DEALERSHIP AROUND" Had the most wonderful experience purchasing my second Escalade from Paul Conte. John Mignone made the deal happen, Michael Kunz put the deal together Had the most wonderful experience purchasing my second Escalade from Paul Conte. John Mignone made the deal happen, Michael Kunz put the deal together and the rest of the staff was awesome and gave me the red carpet treatment. More

Print

Always treated with superior service when I bring my vehicle in for service at Paul Conte Cadillac! Abe Kolat & Shai Nadav always do their best to address things in a timely manner and with very little vehicle in for service at Paul Conte Cadillac! Abe Kolat & Shai Nadav always do their best to address things in a timely manner and with very little inconvenience to the customer. More

Print

The Paul Conte Cadillac team really helped me with my car! They serviced my car and fixed every problem I was having with it. I would highly recommend their service ! I will be back again. car! They serviced my car and fixed every problem I was having with it. I would highly recommend their service ! I will be back again. More

Print