Shai Nadav
Shai Nadav at Paul Conte Cadillac

Shai Nadav | Page 28

Service Manager

Paul Conte Cadillac

169 W Sunrise Hwy
Freeport, NY 11520

Contact Me
4.6
305 Reviews

Dealership Experience

23 yrs, 11 mos

Languages Spoken

Hebrew Hebrew

4.6

305 Reviews

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305 Reviews of Shai Nadav

January 01, 2021

Dealership Rating
Employee Rating

Made last minute service arrangement was given loaner all good a bit pricy all details resolved dealership a bit small needs updating but good.return likely More

by STUSMITH245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Cusumano , Danny Giannini in Service, Patrick in sales great

December 23, 2020

Dealership Rating
Employee Rating

Great employees and service. Staff is knowledgeable and courteous. a a a a a a a a a a a a a a a a More

by Annyhowy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christine Rudden, John Cusumano, Nayeli Escamilla , Danny Giannini in Service, Ryan Gimenez, Brittani Hain

December 09, 2020

Dealership Rating
Employee Rating

Paul was wonderful to deal with and the mechanic and service manager quick service paul ordered my part shai offed to get it installed right away More

by JEM692
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christine Rudden

December 09, 2020

Dealership Rating
Employee Rating

Professional, experienced and friendly service oriented dealership. We are on our third vehicle and will continue to utilize Paul Conte for our future automotive needs. More

by MADOG1083
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christine Rudden, John Cusumano, Nayeli Escamilla , Danny Giannini in Service

December 02, 2020

Dealership Rating
Employee Rating

Not happy at all Was extremely disappointed with the end result in having a situation resolved they didn’t wish to extend themselves in helping me with the problem More

by TCBSEARAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Christine Rudden, Frank Gioia, Timothy Hardway, John Cusumano, Nayeli Escamilla , Blaise Curci, Danny Giannini in Service, Ryan Gimenez, Brittani Hain

Dec 22, 2020

Paul Conte Cadillac responded

Thank you for taking the time to tell us about your recent service visit. We apologize that your last experience did not meet your expectations, and we'd like to discuss it further with you to see if we can resolve the issue. Please contact our Service Manager, Shai Nadav, at 516-378-1130 so that we can better understand the issue at hand. We appreciate your business.

Dec 22, 2020

TCBSEARAY responded

As I expected, after speaking with Shai he didn’t know why I called him and reaffirmed what I already knew that they were not going to resolve the matter.

December 01, 2020

Dealership Rating
Employee Rating

Always great service. Extremely careful and considerate during COVID19. Vehicle is careful assessed and work completed is always top notch. Paul Conte is best on LI More

by KF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 27, 2020

Dealership Rating
Employee Rating

Since I purchased my car, the vehicle was in for service more than I had the car. The last time in for service it was returned with a empty tank of gas. I was to hear from management a plan to replace t More

by CAT2380
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Dec 22, 2020

Paul Conte Cadillac responded

Thank you for your feedback. We apologize that your experience with your vehicle so far has not met your expectations. I believe that you have already been in contact with our management team recently, and hopefully we have resolved the issue. If you are in need of further assistance, please contact our Service Manager, Shai Nadav, at 516-378-1130. We appreciate your business.

November 27, 2020

Dealership Rating
Employee Rating

The service at Paul Conte Cadillac is the best. All of the staff are very professional kind and courteous. I will always come here for service More

by Sharon McKeon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christine Rudden, John Cusumano, Nayeli Escamilla , Danny Giannini in Service, Ryan Gimenez, Brittani Hain

November 18, 2020

Dealership Rating
Employee Rating

I went in for service on my XT5. I have gone to Paul Conte for the last 10 years.This time as always I received great service More

by Minjohnjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nayeli Escamilla

November 11, 2020

Dealership Rating
Employee Rating

The service manager at Paul Conte Cadillac Shai Nadav is the best service manager I every dealt with. He is a complete gentleman and a nice person. I also had contact with the service advisor John Cusumano More

by Clay
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: John Cusumano , Blaise Curci, Jim Rapp

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