Shai Nadav | Page 26

Very good. There was a delay in servicing the car. But the Service Manager was very pleasant and compensated for the delay accordingly. He stated that it would not happen again the Service Manager was very pleasant and compensated for the delay accordingly. He stated that it would not happen again More

by RODCRAFA Verified Customer Verified Customer

Print

I am on my 3rd lease from this dealership and the quality of service continues to be top notch every time I take my car in for service. John and the other service techs are super helpful and knowledgeable! of service continues to be top notch every time I take my car in for service. John and the other service techs are super helpful and knowledgeable! More

by RAZALGA Verified Customer Verified Customer

Print

Ryan and Shai were extremely helpful and helped me out with my new cue screen excellent customer service thank you! Great management at paul conte cadillac. with my new cue screen excellent customer service thank you! Great management at paul conte cadillac. More

Print

I had a constructive conversation with Shai about a problem with my wheels and a past service mishap. He was very responsive to my questions offering many options for me to improve on my car's (2017 CT problem with my wheels and a past service mishap. He was very responsive to my questions offering many options for me to improve on my car's (2017 CTS) ride. He offered to pick of my car and bring me a loaner, I felt he was genuinely concerned about satisfying me and finding a solution to the wheel/tire dilemma. He willingly put in a lot of time discussing and satisfying my concerns without me feeling rushed. I am confident the he and his crew will follow through to resolve the issue as they have in the past with general service and repairs. I am also thankful to the friendly, professional service reps, who have helped me over the years. More

by Pat1c1 Verified Customer Verified Customer

Print

Excellent service always. But the charge for holding the Excellent service always. But the charge for holding the loaner a day or two after the car is ready I’ll never pay that sorry. Excellent service always. But the charge for holding the loaner a day or two after the car is ready I’ll never pay that sorry. More

by DAHNTAYBELLA Verified Customer Verified Customer

Print

I brought my 2017 CTS to have the front-left rim straightened out. After the job was done and bill paid, I received my car in the front lot and had to deal with several noticeable problems: I straightened out. After the job was done and bill paid, I received my car in the front lot and had to deal with several noticeable problems: I would like to commend the gentleman, Chris, for his help, friendliness, and professionalism on resolving these minor problems on the spot. Also, I thank Dan for his help during the week, offering me a loaner in a more than reasonable time frame. I gave him only a two-day request. The service manager even reached out to me personally to check up on the service. More

by Pat1c1 Verified Customer Verified Customer

Print

I love my service team at Paul Conte Cadillac. They are always so helpful but what’s so great about them is that they are so thoughtful to all my needs. During this time when money is so tight for me I can always so helpful but what’s so great about them is that they are so thoughtful to all my needs. During this time when money is so tight for me I can always say to them listen I need to do the most important things first and let me know what to do next. 100% honest and a great bunch of men and woman. More

by IMCOMINGTWICE Verified Customer Verified Customer

Print

Very professional, and accommodating,very happy with the Very professional, and accommodating, very happy with the service! John the service advisor is the best to deal with! This is my second Cadillac and Very professional, and accommodating, very happy with the service! John the service advisor is the best to deal with! This is my second Cadillac and not my last! More

by vdogamefan Verified Customer Verified Customer

Print

very friendly professional, address the problem very very friendly professional, address the problem very good very happy with the servicWaiting time was very reasonable and the coffee was goodThank you very friendly professional, address the problem very good very happy with the servicWaiting time was very reasonable and the coffee was goodThank you’re Definitely will see you guys again More

by Eg871feffie Verified Customer Verified Customer

Print

Wonderful very pleasant courteous friendly knowledgeable clean . Felt very safe , hand sanitizer social distance nice waiting area Will recommend this dealership to everyone You won’t be disappoint clean . Felt very safe , hand sanitizer social distance nice waiting area Will recommend this dealership to everyone You won’t be disappoint More

by Satisfy customer Verified Customer Verified Customer

Print