Check out Shahat Mohamed's reviews on DealerRater

August 09, 2023

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Every one was kind, helpful and especially thorough in all explantions going through the prosses all explantions going through the prosses More

by donky4

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: James Hicks III, Jessica Phillips, Jakub Kania

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Aug 10, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 09, 2023

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They where very thorough and helpful in explaining the details of the car. We were very pleased. details of the car. We were very pleased. More

by jimhoppe6710

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Jason Larner , Colt Grandstaff

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Aug 10, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 02, 2023

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Horrible buying experience. Dishonest all the way around. Didn’t have a choice, will never buy from Heiser again Dishonest all the way around. Didn’t have a choice, will never buy from Heiser again More

by rachcardin

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

No

Other Employees Tagged: James Hicks III, Alex Hall , Colt Grandstaff

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Aug 04, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Jessica Phillips by phone at 414-357-2130 or by email at jphillips@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

August 02, 2023

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From start to finish, everyone was beyond helpful and friendly! Darrin worked with my budget and was always making sure I felt comfortable and happy with the buying process. friendly! Darrin worked with my budget and was always making sure I felt comfortable and happy with the buying process. More

by JonathanMartinez

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Darrin Henry , Colt Grandstaff

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Aug 04, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 01, 2023

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Cannot get mirror that opens my garage door without buying The limited edition of Rav4. How crazy is that?????? buying The limited edition of Rav4. How crazy is that?????? More

by jgknaack

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Roger Droukas , Colt Grandstaff

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Aug 07, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Jessica Phillips by phone at 414-357-2130 or by email at jphillips@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

Aug 07, 2023 -

jgknaack responded

Hi. Not sure what i got here or why. I tried to respond to the number given but got a beep which means a fax machine, so i responding thru this email. Yes , i purchased a 2023 Rav 4 from heiser toyota. My name is John Knaack. I leased another vehicle from Heiser and Roger Ducas. When i got home i found out that no garage door opener was included on any vehicle except the Rav4 Limited. I was very disappointed to say the least. I mentioned in a review I can be reached at 1-414-588-3773.

July 31, 2023

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Knowledgeable about vehicles nice prompt clean areas. Good other product offers speedy with buyer processing Good other product offers speedy with buyer processing More

by Nisha

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jorgo Ndina , Colt Grandstaff

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Aug 01, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 24, 2023

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Employee Rating

I’ve leased cars from Heiser for decades. I decided to purchase my Rav 4 at lease end. I started contacting Heiser in May. No one in your finance dept returned my calls after 4 voice mails. I I decided to purchase my Rav 4 at lease end. I started contacting Heiser in May. No one in your finance dept returned my calls after 4 voice mails. I finally asked for a manager who set up a date and time to complete the purchase which finally took place in July. Typical poor customer service these days. More

by JOELLENBILGO

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Roger Droukas, Jakub Kania , Colt Grandstaff

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Jul 25, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at Jessica Phillips by phone at 414-357-2130 or by email at jphillips@heiser.comso we can better understand what happened during your experience.

July 23, 2023

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Everyone was so attentive. Very helpful, very accomodating. I had a great experience. Lori ,Jacob and Shahat were top notch employees that deleivered a great costumer service e Very helpful, very accomodating. I had a great experience. Lori ,Jacob and Shahat were top notch employees that deleivered a great costumer service experience. More

by mennatkhalifa11

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lorri Aiono-Dimoff, Jakub Kania

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Jul 25, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with Lori and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 21, 2023

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Jorgo was a pleasure to work with. He had excellent communication skills and I felt like all concerns were addressed. I would recommend this location for others as everything went smoo He had excellent communication skills and I felt like all concerns were addressed. I would recommend this location for others as everything went smoothly. More

by loribeguin

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Jorgo Ndina, Jessica Phillips, Jakub Kania

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Jul 25, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 21, 2023

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Employee Rating

Heiser Toyota is awesome! !! They are so helpful and friendly. The service Dept was able to get my truck in a day early because I screwed up my schedule. No problems at all. !! They are so helpful and friendly. The service Dept was able to get my truck in a day early because I screwed up my schedule. No problems at all. More

by scott

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Kuckuk, Vincent Lor, Jessica Phillips, Jakub Kania , Kevin Garski, Ben Jarvis

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Jul 21, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Shahat Mohamed | Page 23

Sales Manager

Heiser Toyota

866 Reviews of Shahat Mohamed

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