Shahat Mohamed
Shahat Mohamed at Heiser Toyota
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Shahat Mohamed

Sales Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
795 Reviews

Dealership Experience

11 yrs

4.8

795 Reviews

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795 Reviews of Shahat Mohamed

January 21, 2025

Dealership Rating
Employee Rating

The dealership has changed tremendously service is not as good as it use to be More

by Slreed1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 21, 2025

Dealership Rating
Employee Rating

The Finance Department is the worst I’ve ever dealt with. Total lack of customer service. More

by Mamaleetz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

January 15, 2025

Dealership Rating
Employee Rating

Everyone at Heiser was very pleasant to work with and surely made us feel like part of the family. We will be considering them for future purchases. More

by bholsinger0630
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roger Droukas, Jorgo Ndina

Jan 15, 2025

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

January 10, 2025

Dealership Rating
Employee Rating

I haven’t ever really been impressed with this service center. My first two experiences were not good. This last experience was fine, but the service took much longer than I was told it would. When I was More

by yoceti4189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 13, 2025

Heiser Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your experience in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 02, 2025

Dealership Rating
Employee Rating

Jakub never returned any calls or responded to emails for over a week and a half. I finally connected with Shahat who was very helpful and took care of everything. Unless the Finance Department greatly im More

by Mamaleetz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

January 01, 2025

Dealership Rating
Employee Rating

It was an amazing experience to buy from Heiser. With their amazing staff that explained everything. We appreciated the professional way we were created. We liked the no pressure approach to purcha More

by markisupnorth
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jan 02, 2025

Heiser Toyota responded

It's great to hear that Amanda and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

January 01, 2025

Dealership Rating
Employee Rating

Lorri has been friendly and helpful with the whole process of buying my new car. I had a great experience at Heiser Toyota! More

by danco985
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2025

Heiser Toyota responded

Thank you so much for choosing Heiser Toyota! Please let us know if we can be of any more assistance. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 30, 2024

Dealership Rating
Employee Rating

First scheduled service with oil change went perfectly. My truck was returned clean. Oh and the mocha was good! More

by RJF1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Joe Kuckuk, Chad Covert, Lori Gong , Kevin Garski

Dec 31, 2024

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 29, 2024

Dealership Rating
Employee Rating

Roger did an excellent job with customer service. He helped me find what I was looking for and gave me very valuable information. More

by akumathao315
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roger Droukas, Jorgo Ndina

Dec 31, 2024

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Roger met your expectations. Thank you again for choosing Heiser Toyota. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 11, 2024

Dealership Rating
Employee Rating

A truly amazing team to work with, friendly, knowledgeable of the vehicles and options, explained everything patiently and clearly More

by gblasewitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 11, 2024

Heiser Toyota responded

Thanks for your feedback on your recent visit to Heiser Toyota. It's great to hear that we were able to assist you and that you had such a positive experience. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

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