Shadi Darwich | Page 4

Shadi was helpful and easy to work with. I would recommend him to anyone looking for a new car I would recommend him to anyone looking for a new car More

by AYBLAIN Verified Customer Verified Customer

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Your service department is the best bar none. I’m glad we bring all our cars for service there. I’m glad we bring all our cars for service there. More

by Naseratlaw Verified Customer Verified Customer

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Matthew provided exceptional customer service. Got me in and out and with a loaner in no time at all. Got me in and out and with a loaner in no time at all. More

by BBWONG23 Verified Customer Verified Customer

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I think this Mercedes-Benz repair service center is really good. My English is not good, but there are staff who understand Chinese! All in all the maintenance and service is very good really good. My English is not good, but there are staff who understand Chinese! All in all the maintenance and service is very good More

by 396728424 Verified Customer Verified Customer

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I was searching for a 2024 GLE450e. West covina MB sent me an MSRP of one arriving soon. It had just about all the options i was looking for. I made a good faith deposit on the vehicl West covina MB sent me an MSRP of one arriving soon. It had just about all the options i was looking for. I made a good faith deposit on the vehicle. About a week later they said the had the vehicle I traveled 330 miles to pick up the car when i arrived the MSRP did not match the MSRP i was sent. But it was black. I thought if i could get a good deal i would purchase this vehicle. Keep in mind its almost $100,000.00 I was told i will get two years of charge point electric charging for FREE. The sales person downloaded the app to my phone and attached my credit card to my account. This is a hybrid with a small battery 23 kwh At 56 cents per kwh it would cost $13 to charge from empty if i did this just three times a week I could save $160 a month for 24 months or almost $4000. So I went ahead with the purchase Only to find out I do not get two years free charging So now what? I filled out the MB survey I was sent. Ray Fini called texted and emailed that he wanted to make it right He thought a $250 Amazon card should cover my INCONVENIENCE it was just an inconvenience to West Covina MB dealership As well they would send me the car Matt’s that were supposed to come with my car So far nothing. I am unable to give this dealership 5 stars There is more More

by ADRAGNA0 Verified Customer Verified Customer

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The service is very good. They can help me deal with any problems that need to be solved. They can help me deal with any problems that need to be solved. More

by WTP793277 Verified Customer Verified Customer

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Riad took care of me and got me in and out very quickly. Definitely using this center exclusively going forward. Thanks, Riad!!! Definitely using this center exclusively going forward. Thanks, Riad!!! More

by JOHSOR1984 Verified Customer Verified Customer

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Very professional handling, bilingual conversation which helped my wife understand the service ,and very nice areas at the waiting room with coffee and cookies and cake helped my wife understand the service ,and very nice areas at the waiting room with coffee and cookies and cake More

by spiritsjim Verified Customer Verified Customer

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Great customer service and very friendly, helpful people to work with. Very simple yet professional approach. Everything about our car buying experience at MBWC exceeded expectations. to work with. Very simple yet professional approach. Everything about our car buying experience at MBWC exceeded expectations. More

by HBCT1340 Verified Customer Verified Customer

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The service was wonderful and the staff were very professional , friendly and helpful . Best of the best wishes to dealership professional , friendly and helpful . Best of the best wishes to dealership More

by Suzy Hovhannisyan Verified Customer Verified Customer

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