Service Department | Page 23
Repairs & Service
Van Bortel Ford
71 Marsh Rd.
East Rochester, NY 14445
342 Reviews
Write a Review342 Reviews of Service Department
June 22, 2019
Amazing customer service! Dan was our salesperson for the second time. He's always straight forward and a pleasure to work with. The dealership itself is very clean. The servic Dan was our salesperson for the second time. He's always straight forward and a pleasure to work with. The dealership itself is very clean. The service department is honest and keeps you informed when necessary. I will continue to go to Dan and Van Bortel for my purchases and service. I highly recommend them. More
Other Employees Tagged: Bryan Zemaitis, Dan Happ
June 22, 2019
Regular maintenance Oil change and maintenance contract work done on my car. Friendly staff. Quick service. Glad I took the maintenance contract at the time of purchase Oil change and maintenance contract work done on my car. Friendly staff. Quick service. Glad I took the maintenance contract at the time of purchase. More
June 22, 2019
Super Nice Had a great experience at Van Bortel Ford service center. Everyone was very friendly and helpful. Everyone was smiling, even the ones who weren’t work Had a great experience at Van Bortel Ford service center. Everyone was very friendly and helpful. Everyone was smiling, even the ones who weren’t working with me. Quick turn around too. More
June 22, 2019
Always great service! I Brought my car in for an oil change and my car needed a new part and service department handled everything and my car was ready much earlier than I I Brought my car in for an oil change and my car needed a new part and service department handled everything and my car was ready much earlier than I expected! More
Other Employees Tagged: Dan Happ
June 21, 2019
Great, honest service They are great at having your car service in a timely matter. It’s usually ready by the time they say and sometimes sooner. Keep up the great service. They are great at having your car service in a timely matter. It’s usually ready by the time they say and sometimes sooner. Keep up the great service. More
June 20, 2019
Exemplary Auto Service I brought my 2013 Mustang GT in for an air bag replacement due to a recall, and a state inspection. The service assistants were curtious and the work I brought my 2013 Mustang GT in for an air bag replacement due to a recall, and a state inspection. The service assistants were curtious and the work on my car was done in a timely manner ( just over an hour). Very satisfied customer! More
June 20, 2019
Very happy Excellent service done in a timely manner. Free loaner cars for warranty work is always a great feature. Would highly recommend VanBortel Ford for any Excellent service done in a timely manner. Free loaner cars for warranty work is always a great feature. Would highly recommend VanBortel Ford for any service. We’ve never been disappointed with their work. More
June 19, 2019
Super service! Work was done perfectly in a timely fashion. In addition, the service person noted that I really needed new wiper blades and he replaced them. Rainy w Work was done perfectly in a timely fashion. In addition, the service person noted that I really needed new wiper blades and he replaced them. Rainy weekend and I was good to go. Thank you so much for your excellence! More
June 19, 2019
Routine Maintenance I have always taken my F350 and my past two heavy duty trucks to Van Bortel Ford. They have always treated me like I was in a high end repair shop!! M I have always taken my F350 and my past two heavy duty trucks to Van Bortel Ford. They have always treated me like I was in a high end repair shop!! Managers are great to deal with, had a mechanic actually sit down with me and explained a problem and how to prevent it next time. It's a really great place to get work done on vehicles. More

