Service Department
Service Department at Van Bortel Ford

Service Department | Page 20

Repairs & Service

Van Bortel Ford

71 Marsh Rd.
East Rochester, NY 14445

4.8
342 Reviews
4.8

342 Reviews

Write a Review

342 Reviews of Service Department

July 17, 2019

Dealership Rating
Employee Rating

Easy first service. Arrived at Quick lane early morning. There were five cars ahead of me. I was checked in quickly and out in a hour. It was easy! More

by Mr_fix_it
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Miller

Jul 18, 2019

Van Bortel Ford responded

Excellent! Thank you so much!

July 17, 2019

Dealership Rating
Employee Rating

Oil change I stopped by at 629pm for a quick lane oil change. All were kind, helpful and very efficient. We appreciated the quick service. Thank you. More

by Lauren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2019

Van Bortel Ford responded

Thank you so much, Lauren! We hope to see you at your next service!

July 12, 2019

Dealership Rating
Employee Rating

Great Service Quick lane is great for and oil change and tire rotation, I didn't need an appointment and we walked to the plaza and had lunch will they worked. More

by Ddangel55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt German

Jul 18, 2019

Van Bortel Ford responded

Excellent! Thank you so much, we look forward to seeing you on your next visit!

July 12, 2019

Dealership Rating
Employee Rating

Fast reliable services! Had a oil change and tire rotation. Very well done.. I have been very pleased with service at Van Bortel.. Very pleased to have made my purchase ther More

by kiwiusna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2019

Van Bortel Ford responded

We are pleased that you purchased with us too! Thank you for your continued business, we look forward to seeing you on your next visit!

July 11, 2019

Dealership Rating
Employee Rating

Amazing people! Mike Lusk the diesel technician was amazing. He had my truck diagnosed and fixed in less than 30 minutes. I was out of town pulling my fifth wheel and More

by Drj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: I don’t remember there names but they were all extremely nice and helpful.

Jul 12, 2019

Van Bortel Ford responded

Thank you so much, and we are happy we were able to keep you on the road!

July 11, 2019

Dealership Rating
Employee Rating

Best truck mechanics in the Rochester area I've been with Vanbortel Ford for many years. During that time our business relationship has been cemented as now they do all my work. I recommend y More

by Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2019

Van Bortel Ford responded

Thank you so much for your continued business and your feedback Todd!

July 11, 2019

Dealership Rating
Employee Rating

Fast Courteous and Affordable. The fast lane is excellent for minor service. They work with you to get you in and out. Great flow in the different departments and everyone knows th More

by Jduell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2019

Van Bortel Ford responded

Thank you so much!

July 10, 2019

Dealership Rating
Employee Rating

Exceptional experience I always have a great experience getting my car serviced at Van Bortel Ford. They have convenient hours, fast service and they offer a shuttle servic More

by CarolR12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2019

Van Bortel Ford responded

Thank you so much! We really appreciate you telling friends and family about us!

July 09, 2019

Dealership Rating
Employee Rating

F-350 engine repair The technician was able to determine the problem with my Ford F-350 and performed the necessary repairs. The shuttle service was great as well, takin More

by Russ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2019

Van Bortel Ford responded

Thank you Russ! We are delighted we could help!

July 09, 2019

Dealership Rating
Employee Rating

New key with coding The Parts department was quick and courteous. I called ahead and was told to come in at my convenience, I arrived and gave my key and info to the gent More

by Jacqueline999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Evan Fernandez

Jul 11, 2019

Van Bortel Ford responded

Thank you so much, we are happy we could help!

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