Service Department | Page 20
Repairs & Service
Van Bortel Ford
71 Marsh Rd.
East Rochester, NY 14445
342 Reviews
Write a Review342 Reviews of Service Department
July 17, 2019
Easy first service. Arrived at Quick lane early morning. There were five cars ahead of me. I was checked in quickly and out in a hour. It was easy! Arrived at Quick lane early morning. There were five cars ahead of me. I was checked in quickly and out in a hour. It was easy! More
Other Employees Tagged: Steve Miller
July 17, 2019
Oil change I stopped by at 629pm for a quick lane oil change. All were kind, helpful and very efficient. We appreciated the quick service. Thank you. I stopped by at 629pm for a quick lane oil change. All were kind, helpful and very efficient. We appreciated the quick service. Thank you. More
July 12, 2019
Great Service Quick lane is great for and oil change and tire rotation, I didn't need an appointment and we walked to the plaza and had lunch will they worked. Quick lane is great for and oil change and tire rotation, I didn't need an appointment and we walked to the plaza and had lunch will they worked. More
Other Employees Tagged: Matt German
July 12, 2019
Fast reliable services! Had a oil change and tire rotation. Very well done.. I have been very pleased with service at Van Bortel.. Very pleased to have made my purchase ther Had a oil change and tire rotation. Very well done.. I have been very pleased with service at Van Bortel.. Very pleased to have made my purchase there. Thank you. Dick Kievit More
July 11, 2019
Amazing people! Mike Lusk the diesel technician was amazing. He had my truck diagnosed and fixed in less than 30 minutes. I was out of town pulling my fifth wheel and Mike Lusk the diesel technician was amazing. He had my truck diagnosed and fixed in less than 30 minutes. I was out of town pulling my fifth wheel and my turbo hose came apart and we would have been stuck without him. I only wish this dealership was in Kentucky were I live! More
Other Employees Tagged: I don’t remember there names but they were all extremely nice and helpful.
July 11, 2019
Best truck mechanics in the Rochester area I've been with Vanbortel Ford for many years. During that time our business relationship has been cemented as now they do all my work. I recommend y I've been with Vanbortel Ford for many years. During that time our business relationship has been cemented as now they do all my work. I recommend you try this Ford dealership as they have integrity and they will do their upmost to take care of you. More
July 11, 2019
Fast Courteous and Affordable. The fast lane is excellent for minor service. They work with you to get you in and out. Great flow in the different departments and everyone knows th The fast lane is excellent for minor service. They work with you to get you in and out. Great flow in the different departments and everyone knows there job. Makes for a efficient and easy experience. More
July 10, 2019
Exceptional experience I always have a great experience getting my car serviced at Van Bortel Ford. They have convenient hours, fast service and they offer a shuttle servic I always have a great experience getting my car serviced at Van Bortel Ford. They have convenient hours, fast service and they offer a shuttle service if needed. I have recommended Van Bortel to friends and family More
July 09, 2019
F-350 engine repair The technician was able to determine the problem with my Ford F-350 and performed the necessary repairs. The shuttle service was great as well, takin The technician was able to determine the problem with my Ford F-350 and performed the necessary repairs. The shuttle service was great as well, taking me home and then coming back to get me when the work was complete. Couldn't ask for better service. More
July 09, 2019
New key with coding The Parts department was quick and courteous. I called ahead and was told to come in at my convenience, I arrived and gave my key and info to the gent The Parts department was quick and courteous. I called ahead and was told to come in at my convenience, I arrived and gave my key and info to the gentleman at the desk and waited in the waiting room for the key to be made and programmed to my vehicle. I was in and out in about thirty minutes and the key works wonderfully. More
Other Employees Tagged: Evan Fernandez

