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Sebastian Eshelman
Sebastian Eshelman at Showcase Honda
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Sebastian Eshelman

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.2
6 Reviews
4.2

6 Reviews

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6 Reviews of Sebastian Eshelman

June 25, 2024

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This particular visit was very good. I had an oil change, tire rotation and Zaktek application and is was done very promptly. I was told that I could get free oil changes for the first 2 More

by AMIDDOS
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Recommend Dealer
Yes
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June 25, 2024

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Great dealership, very clean and all employees are professional, knowledgeable and pleasant to work with More

by wconley765
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Recommend Dealer
Yes

Other Employees Tagged: Austin Czerwinski

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June 18, 2024

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I’m on my 2nd Honda from Showcase. The team is always transparent and friendly when helping me with my vehicles needs. More

by PJSCHONAERTS
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Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, Noah Ventura, Kevin Proo, James Birchman, Cassie Allen, Devin Suzuki, Austin Czerwinski, Francisco Ostos, Daniel McCourt

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June 16, 2024

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I was treated horribly. The first of three representatives wanted me to leave because my service was a waste of his time. More

by LEONTYNESJR
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No
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Jun 21, 2024

Showcase Honda responded

We are deeply sorry to hear about your recent experience at our dealership. Providing exceptional customer service is our top priority, and it is clear that we fell short during your visit. Please accept our sincere apologies for any inconvenience or frustration this may have caused you. We strive to ensure that every customer feels welcomed and valued, and we regret that you did not receive the service you deserve. Your feedback is important to us, and we take your concerns seriously. To address this matter promptly and to understand more about your specific experience, we kindly ask that you contact our Service Director, Sean Hoopes, at 602-274-3800. Sean is dedicated to resolving issues and ensuring that incidents like this do not happen again. We appreciate your patience and understanding as we work to improve our service standards. Thank you for bringing this to our attention, and we look forward to speaking with you to make things right.

June 16, 2024

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I have a terrible car. 27 times in the repair shop in 28 months. It is horrible and while the service writers want to do the best the warranty from Berkshire dealers (MPP) More

by wesrdavis
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Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Richard York, Sean Hoopes, Jerry Green, Kevin Proo, James Birchman, Cassie Allen, Austin Czerwinski, Francisco Ostos, Daniel McCourt

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June 16, 2024

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The staff was absolutely amazing! Made the whole process easy and fast. I love this dealership More

by LOPEZKIMBERLY
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Yes
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Jun 17, 2024

Showcase Honda responded

Thank you for your glowing review! We're delighted to hear that our staff made your experience easy and fast. Providing exceptional service and ensuring a smooth process are top priorities for us, so it's gratifying to know that we met your expectations. Your satisfaction means a lot to us, and we appreciate your kind words about our dealership. If there's anything else we can assist you with or if you have any questions in the future, please feel free to reach out. We look forward to welcoming you back for any future needs you may have. Thank you once again for choosing us!

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