

Sean Thomas
Service Advisor
Dirito Brothers Walnut Creek Volkswagen
2020 North Main Street
Walnut Creek, CA 94596
Industry Experience
20 yrs, 10 mos
623 Reviews
Write a Review623 Reviews of Sean Thomas
July 10, 2025
This dealership staff excels at providing the highest quality, most courteous and competent service for both sales and maintenance. My service technician, Alfredo, exceptionally facilitated same day diag quality, most courteous and competent service for both sales and maintenance. My service technician, Alfredo, exceptionally facilitated same day diagnosis and repair, enabling the critical, early return of my VW Jetta Sport. From 18 mos. ago when I bought the car new from Dirito Brothers, all interaction has been categorically superior. More
Other Employees Tagged: Kevin Hubert , Marina Felix
June 27, 2025
Quick check-in, always friendly, clear communications throughout 2 day servicing. Just exceptional! Great service advisor! throughout 2 day servicing. Just exceptional! Great service advisor! More
Other Employees Tagged: Kevin Hubert , Marina Felix
June 26, 2025
Your process of “keep trying different things until we fix it” cost me $5,000 to essentially replace 4 fuel injectors. Not the level of expert service I would expect from an authorized VW dealership. Very fix it” cost me $5,000 to essentially replace 4 fuel injectors. Not the level of expert service I would expect from an authorized VW dealership. Very unsatisfied. More
Other Employees Tagged: Marina Felix
June 26, 2025
This dealership has always had a professional and friendly atmosphere along with great staff. Four stars now because you want me to write 15-word review. LOL friendly atmosphere along with great staff. Four stars now because you want me to write 15-word review. LOL More
Other Employees Tagged: Kevin Hubert , Marina Felix