Sean Thomas
Sean Thomas at Dirito Brothers Walnut Creek Volkswagen
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Sean Thomas

Service Advisor

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

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4.9
487 Reviews
4.9

487 Reviews

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487 Reviews of Sean Thomas

November 11, 2024

Dealership Rating
Employee Rating

Nice job is what I would say if I wasn't required to provide more. More

by MEHAMANN
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Nov 12, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the five-star rating to Dirito Brothers Walnut Creek Volkswagen. We appreciate your feedback.

November 10, 2024

Dealership Rating
Employee Rating

Sean is the best, hands down. He's a fairly busy man, but alwas helps and ensures I am taken care of. More

by Shawn
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Dirito Brothers Walnut Creek Volkswagen appreciates your kind words about our team. We look forward to serving you again.

November 08, 2024

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Employee Rating

Friendly, fast and easy service. Super nice staff and accommodating for early drop off (7:30am) More

by CIERRAHL
Service Price Transparency
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Recommend Dealer
Yes
Nov 12, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We're glad our team made your visit at Dirito Brothers Walnut Creek Volkswagen so enjoyable. Thank you for sharing your experience.

November 07, 2024

Dealership Rating
Employee Rating

Every visit is smooth. From greeting to service the staff is friendly, efficient and respectful. My VW purchases will always be at Dirito Brothers. More

by cindergo
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Marina Felix

Nov 12, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback. It's motivating to hear our team is making your visits pleasant. Dirito Brothers Walnut Creek Volkswagen appreciates your loyalty.

November 04, 2024

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Employee Rating

Always a great experience when going in for service, customer friendly and quick. and close by. More

by JENNIFER.CASTELLON
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Marina Felix

Nov 05, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for choosing Dirito Brothers Walnut Creek Volkswagen. We’re glad to hear you enjoyed our customer-friendly and quick service.

November 02, 2024

Dealership Rating
Employee Rating

Excellent job trouble shooting and made sure all recalls and updates were done in a timely manner. More

by DJOHN99609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Marina Felix

Nov 05, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We're grateful for your feedback. It’s good to know you’re satisfied with the recall and update service from Dirito Brothers Walnut Creek Volkswagen.

November 02, 2024

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Employee Rating

The employees at the dealership were all kind patient flexible, and the waiting room was clean and comfortable More

by EDEFREITAS
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Recommend Dealer
Yes

Other Employees Tagged: Marina Felix

Nov 05, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with Dirito Brothers Walnut Creek Volkswagen. We're happy to hear that you found our team accommodating and the waiting room comfortable. If there's more we can do, please feel free to reach out.

October 31, 2024

Dealership Rating
Employee Rating

Had my 30K inspection done on Tuesday with Sean Thomas. The whole process went efficiently and smoothly. Sean was excellent as usual in providing the best customer services and I am very happy with the q More

by Tanggg
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Excellent customer services by Sean!

Nov 05, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear you enjoyed your 30K inspection with our team. Our goal at Dirito Brothers Walnut Creek Volkswagen is to provide top-tier customer service. Thank you for sharing your experience.

October 31, 2024

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Employee Rating

Great people. Great service. Highly recommend! They are friendly and informative and patient as well. More

by JESSICA.CHAUHAN
Service Price Transparency
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Recommend Dealer
Yes
Nov 05, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Really appreciate your recommendation. The team at Dirito Brothers Walnut Creek Volkswagen is dedicated to being helpful and friendly.

October 30, 2024

Dealership Rating
Employee Rating

Excellent customer service. Easy to work with and punctual. This was the first time I serviced my car. More

by bsahar8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback. We’re pleased to provide quality service at Dirito Brothers Walnut Creek Volkswagen.

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