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![Sean Thomas at Dirito Brothers Walnut Creek Volkswagen](https://cdn-user.dealerrater.com/images/employee-placeholder.jpg)
Sean Thomas
Service Advisor
Dirito Brothers Walnut Creek Volkswagen
2020 North Main Street
Walnut Creek, CA 94596
394 Reviews
Write a Review394 Reviews of Sean Thomas
June 22, 2024
Marina is friendly and is personable . She gets you checked in and out without a hitch and all her estimates on when the work is done is right on the money !! She gets you checked in and out without a hitch and all her estimates on when the work is done is right on the money !! More
Other Employees Tagged: Kevin Hubert , Marina Felix
June 16, 2024
The service rep named Sean was friendly and professional. The service dept and the waiting area was clean. And my Lyft showed up on time. Overall, a great first time experience. The service dept and the waiting area was clean. And my Lyft showed up on time. Overall, a great first time experience. More
June 15, 2024
Great customer service. Very efficient and they care for their customers , i love how they call and let us know the status of the car. Very efficient and they care for their customers , i love how they call and let us know the status of the car. More
Other Employees Tagged: Kevin Hubert
June 14, 2024
Super friendly, easy to get an appointment. They could put some candy out in the waiting room though. They could put some candy out in the waiting room though. More
Other Employees Tagged: Marina Felix
June 14, 2024
Fantastic people and great customer service. We have purchased 4 cars over the years…constantly couts We have purchased 4 cars over the years…constantly couts More
Other Employees Tagged: Kevin Hubert , Marina Felix
June 10, 2024
Service was excellent and timely. The also gave me updates throughout the process of any findings they had. I will definitely be returning for future services. The also gave me updates throughout the process of any findings they had. I will definitely be returning for future services. More
Other Employees Tagged: Kevin Hubert , Marina Felix
June 07, 2024
Shannon and Sean were each friendly and helpful in getting the service scheduled and completed and I appreciated how quickly I got my car back. But, why do my brakes still squeak, even though they're getting the service scheduled and completed and I appreciated how quickly I got my car back. But, why do my brakes still squeak, even though they're supposedly in good condition? They make squealing noises, so I was given a piece paper saying this is effectively normal. If it's normal than why don't I hear any other car's brakes squeaking? I drive through my neighborhood, and squeak squeak squeak. I would like this to be resolved. More
Other Employees Tagged: Shannon
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