Sean Thomas
Sean Thomas at Dirito Brothers Walnut Creek Volkswagen
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Sean Thomas

Service Advisor

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

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4.9
495 Reviews
4.9

495 Reviews

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495 Reviews of Sean Thomas

November 23, 2024

Dealership Rating
Employee Rating

This crew went out of their way when the delayed their lunch to save me time waiting. So awesome! Thank you!!💕 More

by CFILLIPPONE1
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Marina Felix

November 22, 2024

Dealership Rating
Employee Rating

Buying the VW GTI at Dirito Brothers was a very good experience. The sales staff explained all of the cars features. They answered all of our concerns and were very polite. We had a great experience. More

by ALLPHIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 23, 2024

Dirito Brothers Walnut Creek Volkswagen responded

That's great to hear. At Dirito Brothers Walnut Creek Volkswagen, we're glad you had a positive experience with our team. Thank you for choosing us for your Volkswagen GTI purchase.

November 17, 2024

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Great service, I brought my laptop to work while waiting. They have an office chair and a desk which is great. More

by ALFREDOARRIOLAJR
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Marina Felix

Nov 17, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Glad those amenities were useful for you at Dirito Brothers Walnut Creek Volkswagen. Enjoy your day!

November 17, 2024

Dealership Rating
Employee Rating

Sean represents Dirito Brothers in a very professional way. Shannon oversees and makes appearances, personalizes her interaction and seems to know what is going on. It is convenient to make an online appo More

by ERMMP
Recommend Dealer
Yes

Other Employees Tagged: Shannon Sousa, Marina Felix

Nov 17, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback on the staff and online appointments. Your thoughts are important to us at Dirito Brothers Walnut Creek Volkswagen, and we'll take this into consideration about scheduling options in the future.

November 17, 2024

Dealership Rating
Employee Rating

As always Sean was great to work with. He was sure to keep us updated in a timely manner and provided his expertise. Everyone was friendly and provided great customer service. More

by christianne_21
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 23, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with Dirito Brothers Walnut Creek Volkswagen. We're certain our team will appreciate hearing this feedback.

November 17, 2024

Dealership Rating
Employee Rating

I had a good experience in my recent visit. Sean was very Helpful in setting the appointment for me and getting the repair done in a very quick timeframe. He went above and beyond and I appreci More

by GRACEYAARON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with Dirito Brothers Walnut Creek Volkswagen. We're glad our team could assist promptly with your repair appointment.

November 16, 2024

Dealership Rating
Employee Rating

Always a great customer experience when having my Atlas serviced at Walnut Creek VW dealership!!! More

by candy.gallegos
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for sharing your positive experience with us at Dirito Brothers Walnut Creek Volkswagen. It's great to know you find our service valuable when bringing in your Atlas.

November 16, 2024

Dealership Rating
Employee Rating

Always a great customer experience when having my Atlas serviced at Walnut Creek VW dealership!!! More

by candy.gallegos
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for trusting Dirito Brothers Walnut Creek Volkswagen with your Atlas. We're pleased to know you've had great experiences with our team.

November 11, 2024

Dealership Rating
Employee Rating

Nice job is what I would say if I wasn't required to provide more. More

by MEHAMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the five-star rating to Dirito Brothers Walnut Creek Volkswagen. We appreciate your feedback.

November 10, 2024

Dealership Rating
Employee Rating

Sean is the best, hands down. He's a fairly busy man, but alwas helps and ensures I am taken care of. More

by Shawn
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Dirito Brothers Walnut Creek Volkswagen appreciates your kind words about our team. We look forward to serving you again.

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