Sean Opersteny
Sean Opersteny at Big Star Hyundai

Sean Opersteny

Finance Manager

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.8
19 Reviews
4.8

19 Reviews

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19 Reviews of Sean Opersteny

December 31, 2024

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Employee Rating

They did a good job and checked all my fluids made sure my suv was good the buying process was good and smooth and easy as well! More

by Lesliespetsittingservices77546@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

December 29, 2024

Dealership Rating
Employee Rating

Jarred was super helpful and accommodating in helping me find exactly what I wanted. I greatly appreciate his effort and highly recommend him. Sean in finance was equally as helpful and friendly. Overall ve More

by Chelsie_skinner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jarred Howard

Dec 30, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 24, 2024

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Employee Rating

I felt rushed through the process. Seemed that the sale was more important than the actual customer. I emailed the general manager with my concerns and got no response. Drove my Ion More

by mrclemings
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nickolas Ram, Matt

Nov 25, 2024

Big Star Hyundai responded

Thank you for your review. We are sorry to hear that you feel that you did not recieve a 5-Star experience with us, If you have nor heard back from the GM, please reach out to me directly with your best contact information so that I may gather more details and address any concerns. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com.

September 05, 2024

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Employee Rating

Initially I got a bad experience because your appraisal came back a lot Lower then other dealerships hit your team worked with me to get me into the car I wanted at the end More

by Fernando
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isiah Mosely , Nick Cannon

Sep 06, 2024

Big Star Hyundai responded

Thank you for your review. We are happy that, in the end, youhad a great experience with our team. We look forward to serving you again. Happy motoring!

August 25, 2024

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Employee Rating

I would like to highlight few positive things and few area for improvement. Positive: 1. Nice ambience. 2. Supportive front desk. 3. Great discussion with Christopher Mireles and Sean Opersteny. Th More

by nir_shahus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Mireles

Aug 26, 2024

Big Star Hyundai responded

Thank you for your sharing your feedback. One of our priorities is providing a transparent and trustworthy experience for all our customers. I apologize that you feel your experience did not align with that. Please contact me directly. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

August 17, 2024

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Employee Rating

Very friendly and were willing to work in getting me a car. Super sweet sales rep too More

by jenniferrayburn28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dyiamond Jones

Aug 19, 2024

Big Star Hyundai responded

Thank you for your business and your review! We are truly humbled by your kind words.

May 02, 2024

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Employee Rating

Very friendly staff. . Greeted us promptly and our salesman Nick was patient with us until we finally came to an agreement.. More

by rmperez005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Hernandez

May 03, 2024

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

April 13, 2024

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Employee Rating

Fantastic staff. Great to work with. Everyone was extremely pleasant and helpful. Definitely recommend to everyone to come and visit everyone here for your next veh More

by Bruner,Stephen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Delcid, Marcos Rodriguez

Apr 15, 2024

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

April 12, 2024

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Employee Rating

Typical sales tactics. Asked the the $1000 cash back financing incentive and was told my vehicle did not qualify- well that was a flat out lie because it was in the deal w More

by THESMITHSIX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devante Jones

Apr 15, 2024

Big Star Hyundai responded

Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

March 28, 2024

Dealership Rating
Employee Rating

Couldn’t ask for a better salesman. He was polite and answered all the questions we had. Definitely recommend him for anything and everything. More

by kaceymccoy330
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa

Mar 29, 2024

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

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