Scott Sorbello

Scott was very friendly, efficient, kept me informed of the progress of the work being done. the progress of the work being done. More

by hashifter Verified Customer Verified Customer

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Scott was excellent updating me on what was needed, the progress of the repairs, and reviewing what was done upon completion of the work. The technician did an excellent job ! progress of the repairs, and reviewing what was done upon completion of the work. The technician did an excellent job ! More

by Lecampbell Verified Customer Verified Customer

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Informed me every step of the way. Courteous, friendly, and considerate of my time. Thank you! Courteous, friendly, and considerate of my time. Thank you! More

by heath20 Verified Customer Verified Customer

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Scott is friendly, knowledgeable & delivers on time EVERY time. Makes us feel like valued customers and that is why we are on our 4th vehicle purchased there. time. Makes us feel like valued customers and that is why we are on our 4th vehicle purchased there. More

by EUZW99A Verified Customer Verified Customer

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The service at Matthews GM Center was very good. Scott Sorbello was wonderful to work with. Good listener; very knowlegdable. I appreciated the courtesy ride back to the service center to pick up Scott Sorbello was wonderful to work with. Good listener; very knowlegdable. I appreciated the courtesy ride back to the service center to pick up my vehicle. All around it was a very good experience. More

by renny1459 Verified Customer Verified Customer

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Great customer service, called for tire repair and was in and out within an hour. and out within an hour. More

by bkwike Verified Customer Verified Customer

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Luck running out with left rear tire, another nail punctured the previous. Next will be a new tire. punctured the previous. Next will be a new tire. More

by RWIKE Verified Customer Verified Customer

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service was great, Frank and Scott took care of all my concerns. very happy with experience, of purchasing and service. concerns. very happy with experience, of purchasing and service. More

by nhoag1 Verified Customer Verified Customer

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I would definitely return for any needs I need done. I plan to be back for my next service needed! I plan to be back for my next service needed! More

by Juventino247 Verified Customer Verified Customer

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Our ONLY disappointment was that we could not locate our Rewards card and you do not allow the service dept. to look it up online to find out. So we could not use our points that day. Not sure where our car Rewards card and you do not allow the service dept. to look it up online to find out. So we could not use our points that day. Not sure where our card went. We thought that as long as it was online, you could find it. We are low tech seniors. Had our iPhone with us but lacked the ability to get to the rewards' site & find out the answer. We just know that before coming to our service appt., we'd received an email from Matthews. I went online to set up the appt. While doing that (on our home computer, not on phone), it stated that we had over 400 points. You should trust your service personnel to access our account. We have nothing to hide. More

by mjharvey Verified Customer Verified Customer

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